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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Ordering for my kids, Corey helped me out my some useful info... hope everything goes right! Thank you!
Order complete without issues. Shipping was fast by US, but FedEx took a day longer to deliver than it was supposed to. Hardly US's fault. The sabers look great and all the internals look well done. Very bright blades! Thank you.
Always love shopping here. These make great gifts and are loads of fun to have around the house and office.
I liked how the site was easy to navigate, especially when choosing what options you want. Very speedy delivery time!
Easy to use
Bought this one for my brother. Definitely going to buy another one for myself...;-)
Sometimes the site does not provide adequate/easy information on the difference between options and features. Having to search for an answer I am more apt to pick the less expensive option. Clearer examples might make a customer more inclined to spend the extra for the cooler stuff.
I love Ultrasabers, Emory has some of the best customer service around. My first purchase was a breeze and I cant get enough of Ultrasabers. So far ive bought 3 sabers in less than 3 weeks time. The quality is outstanding. You guys Rock. The force is definitely with UltraSabers.
The customization process is simple to navigate. However, a suggestion is to place a picture of the color options for the blade.
Excellent site, excellent service. Sent an email with concerns and questions and had a reply within an hour! Looking forward to receiving my sabers.
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Received three sabers and am extremely pleased with the quality of all of them!
Great stuff, nice site, you saved by cart without me even signing in. Some of the lists like pommels could use a picture next to the name without clicking (even if small thumbnail) as we found we needed to click back and forth a bit too much.
Very Easy to use, well laid out order process with Excellent descriptions and explanations.
By far the best I've visited on the web. Great prices and good selection.
I wish there was a little more exterior customization that could be added on your end but that's splitting hairs. I'm very happy!
Definitely a good experience, but you need improve the informations (easy to understand) about each feature for this lightsabers, in the same screen, not only inside the forum. Thought.
I really love how easy it is to follow the steps
Very friendly and helpful customer service. They helped me with any and all requests I had. I recommend UltraSabers over everybody else!
Very easy navigation and pretty good deals on products.
Great site...easy custom light sabers. Cool word for the lion battery charger is poor quality. I had to use a different cord at home for it and then it worked.
Website easy to use to customise saber
The shopping experience so far is excellent!
Clear descriptions and previews of almost every option.
The hilt looks really cool!
Really fast delivery to EU!
Support via email was great (about questions before ordering)
I only hoped the saber to be more brighter (i have the single led white color)
Recommended!
Extremely helpful and I would buy another in a second
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck