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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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No complaints whatsoever.
It wasn't the original saber I was trying to buy but it will work seeing as the other one was out of stock.
Very up to date and modern website, extremely user friendly with lots of tutorials.overall five star experience.
Its good
So far, everything has been quick and easy with a ton of options to choose from.
Delivery time was great...as the item is a gift; can't really respond to survey regarding quality satisfaction at this point.
The Sabers as always are very well made and a great price.
It was delivered in two days, which made my son very happy...He got to open his Christmas present way too early :).
We are not too happy with the colour of the light. We ordered a 'red' light saber, but unfortunately the colour is more orange than red. Also because we live in Canada, with delivery, customs and taxes, it doubled the price.
Easy and quick.
Emory, still satisfied with you and all of the hard working engineering that's put into Ultrasaber products! ALL of you deserve a gold medal and maybe a vacation!
The Ulrtasaber my son ordered was exactly what he had hoped for and more when he received it! I appreciate the shipping confirmation follow up.
Detailed and professional.
Super excited cannot wait to experience ultrasabers!
Im a girl trying to figure out how to choose the right light aaber for my boyfriend as a gift and i learned how to do it very well. The instructions and descriptions are very clear and understandable.
Wasnt to sure about getting the grab bag im really interested in the quality of the lightsaber since it might have minor flaws also ive been told the tips of your blades fall off easily
Perfect...
So far so good...wish there were more Black Friday deals! Expected delivery was Saturday but it came on Tuesday. Not a problem but I was kind of disappointed about that.
Seriously Ultrasabers, I have looked everywhere online for the perfect store and I found that you created the best looking sabers. I found a lot of cynical people moaning over the all the 'mishaps' over their bad experience but honestly, I am not seeing it! Emory has been nothing but the best in regards to customer service and I have still been talking to him for questions related to my AV switch. I am greatly satisfied with the transaction speed and quick replies on email.
Love the custom design options! Really makes it fun to create something special for the one you love or for yourself. Will definitely get another one.
Easy to use website and good prices
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck