On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
Easy to order and easily shipped and received in a timely manner thank you very much
I think the site is well laid out.
Great Products, Customer service and repair / warranty have all been great
Great ui and great products!
Had some issues with billing but I got it figured out
Simple and enjoyable
I was worried that my Saber was not going to be delivered by Christmas because of the holiday sales going on but I got it just in time! I was overexcited to open this saber up and feel the weight of it. It was definitely a good purchase and all of the different colors on the emerald saber make it worthwhile. I was very satisfied with the sounds from the v4 board and will be creating my own sounds soon.
Very good response time when messaging about questions!
Shipping was not two days
Awesome! This was my first light saber and i was shocked at how clear and load the sound is, the hilt is just beautiful and feels like a real saber. Ultra Saber's staff members are brilliant they helped me when i had a problem and they resolved it within a day. I'm from Australia and our exchange rates are different so it cost a little bit more but it's worth it! Including the fact i received my saber within 2 weeks i couldn't be more happy! I highly recommend Ultra Saber's because anything else is just a toy.
Pretty intuitive page layout. Could use a little explanation of some of the abbreviations used is some of the product descriptions.
Good but paying for the blade is not cool due to them being free on more expensive hilts.
Only place I use and only place I suggest to people wanting a lightsaber. You guys rock!
I love this saber I would recommend this option for anyone who wants an awesome lightsaber but is indecisive and has trouble finding a hilt they like
Great products, website, service and delivery. Postage is a bit high, but you get speedy delivery as an outcome. Would definitely buy again!
The site set up was a little bit different than I'm used to but over very good
No regrets choosing ultrasabers!
Couldn't viewold order, found what I needed anyway
Super easy to find what i needed, and the sh#& made it here before the movie. And that's all I asked
Great they helped me find what I needed ultrasabers service is a lot better than there competition.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck