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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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It took longer than advertised to ship, but otherwise a great product!
It took me a while to make a decision, but there were so many options! That's a good thing thought!
It was straightforward ordering process, and I enjoyed the variety of options offered to suit my style of combat. I plan on making future purchases with your company and would recommend your services to friends and family.
No problems here, easy and pleasurable experience!
Great website, lots of options to choose from--most of which are well explained.
I cant express enough how impressive this saber is. Being an entry level saber im definitely looking forward to getting a new one. The forse is strong with this one lol.
Good experience however could not enter valid credit card details for credit cards registered outside of USA. International folks would like to buy lightsabers too. :)
Cant wait to get my first Ultrasaber!
Am happy so far...just hoping I didn't mess anything up. Ordering this for my son's Christmas present.
It arrived and is perfect! He is ecstatic! This is an amazing saber unlike anything I have ever seen for switching colors and the sounds are impressive. I am so happy you were able to get it here before our flight took off for Hawaii. You have made his Christmas!
I received everything on my saber just as I asked, however I am missing the wheel that attaches to the belt, which I had ordered for my saber.
I was skeptical after all the negative reviews acrods the Web. But I see more positive than negative and took a chance, and I was not disappointed. Both sabers came well packaged with plenty of bubble wrap, already assembled with batteries installed. Customizing was fun but tough with all the possibilities. I can't wait to add sound later on. I bought one for my wife and myself and she is already wanting a higher end hilt, which is shocking considering she isn't a big fan of star wars. But we will definitely be returning to ultrasabers for our saber needs. Thanks guys!
Very easy set up and processing! Excellent blades and hilt quality.
I have never had a problem ordering from Ultrasabers or had to replace parts from the sabers themselves. Thanks for keeping all nerds happy.
Everything was just as i hoped. Lightsaber looked awesome.
Website is very user friendly and provides a wealth of information
Easy shopping would be nice to have some cheaper sabers in the future but overall great
Made it easy to understand what was what. Imformative videos to help explain aspects of saber...
Very happy with my new saber.
Even with Black Friday,Cyber Monday and the Christmas rush you guy's got my package to me in 1week 2day's GOOD JOB Keep up the good work. Thanks Merry Christmas/Happy New Year
Excellent service from Ultrasabers, quick response to emails and fast delivery time, even during Christmas!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck