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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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4th back to this shop in 2 months. Never disappointed with the products or shipping. Great idea for any Star Wars fan you need to Christmas gifts for.
Pretty good.
It was very informative. I am buying my nephew 9 yrs old one, I do wish you had a cheaper one for kids that had some kind of sound for a beginner at a cheaper price. I want to know this is something he would really like before I put to much money into it. If you had that I would have bought 2 maybe depending on how reasonably priced even 4 more. I also like how there are tons of videos I suggest you have 2 boys really going at it then show the blade to see how durable the blades are.
Very easy to navigate the website. Quick shipping and pristine sabers.
Recommendation for children by height would help.
Nice and easy!
Fantastic service and always willing to help.
Easy to use system, descriptive videos, staff are helpful and keep in contact. A wonderful shopping experience.
Can't complain. They've been very helpful thus far. First order, too. They've gone above and beyond to help me when needed
It was so smooth and all the information I needed was easy to access during the entire process. The video aides were thorough and easy to understand. They really helped me make the best decision on product options so I had no regrets when my order was completed and delivered. The quality of the product met the highest standard of excellence I would expect from a company like this. It was very consistent with the image they project on their website. The customer service exceeded my expectations with their quick response to my email, and delivery by a tight deadline that I requested. I am very pleased with the overall experience and highly recommend them
From start to finish I have been extremely happy with the service, and final products, and look forward to my next purchase.
Very detailed and informative!
My son and I had a good time looking at all the options available. Placing the order was fun and exciting...
The Light Sabers came quickly and were everything we expected!
Never disappointed with the build process. I find myself constantly coming back to see the different configurations, and I love shopping for my friends.
I had no problems ordering or receiving my ultrasaber. Can't wait to get another one. Jeff m.
Complicated customizing process
So excited for my saber! Everything was easy to understand and choosing options was so simple!
Quite well and well built website.
Excellent turn around time. Great effort by CS staff to expedite this before Christmas. Another awesome Ultra in the house!
Thanks all!
Great local company, great products.
Hopeful
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck