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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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They have what I was looking for with great customizations.
Easy to use and fun to customize!
Cool stuff
This is my second purchase from ultrasabers. The process is fun and I find myself creating many more for the " wishlist ". You came to the right place to buy a lightsaber!
The guides were very resourceful when choosing what I needed for my lightsaber.
Can't wait to get the saber and try it out!
Cant use live.ca address
Really great values and buys!
Would definitely buy from Ultra saber again!
Shopping shortly before Christmas did leave me with a slightly higher shipping cost to get it here in time, but that is my fault. The site is set up for ease of use and the sabres are gorgeous!
I love Ultrasaber's website. It's very smooth and easy to navigate. Their customer service is spot-on too because they reply the same day and provide excellent answers from real employees that value good customer experience. I am very pelased with my experience with Ultrasabers and plan to be a returning customer in the future.
Great quality and top notch service from Emory! I will definitely be doing business with Ultrasabers again and plan to recommend it to everyone I know
Great website, very user friendly.
I found what I wanted on the website with a price in mind. I got my first Ultra Saber and a couple of weeks later I placed my order for a second one.
I found the website hard to navigate and options not so clear.
Many thanks!
Would really like to see more colors for standard light sabers. I really wanted yellow, but didn't want to shell out for an emerald saber.
I would have to say I'm still 50/50. Loved the saber. Wish it would've had sound. Overall I'm pleased with the purchase.
Detailed clear instructions and descriptions to select model. Easy to navigate.
Ordering is not straight forward when it comes to Freight options. I selected Urgent Overnight on the Pricing page, but in Billing info freight disappeared. It took a couple of times of returning to the Pricing page to re-enter method of shipping, and rebuilding my account/credit card info, before I discovered the 2nd freight icon below Billing info. Also the yellow! Box warning my info was incomplete was too bright to read. I think with a few tweaks it can be a much easier experience. Thanks.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck