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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Website is well designed and good for the product.
The customization process was refreshing compared to other websites. It allows for detailed money saving processes.
Great website - easy to use and lots of options! Can't wait to get my new saber!
It's a solid website with fast delivery and good products 9/10
Quality is not what I expected for the price. Pieces of the hilt fell off within 24 hours and blade tip broke on first contact with plastic blade.
Transaction went super smooth. Good communication with customer service ensuring I got it in time for Christmas. The product itself is just ok...color not great and internal parts seem kind of flimsy...cracked battery holder already with just some very light play. I'd probably get another but might try a competitor to see who is better as this was my first time buying a saber.
Need to buy another lightsaber!
Faultless Great product and great service
Highly recommended
Check out was simple and efficient. I picked out the product I wanted without too much hassle. The order was ready to be shipped pretty fast, especially since it was during the Christmas rush. The delivery time however was no where close to what I had paid for. I didn't get my Saber untill 5 days after i paid for it to be delivered.
Best price and fast!And I love my Saber
Amazing every time
So easy to do!
GREAT
Very easy to understand but needs to be more secured
They are fast at delivering a high quality product. Bought two sabers didnt feel the blades looked like i wanted so bought the ultraedge blades as a replacement. They arrived just in time to go test them out at the lightsaber battle in seattle.
Thanks.
Smooth transaction, Christmas presents arrived in a very timely fashion!
Quick ship out. Great quality for the sabers! Definitely not the first (as I just bought a few more sabers a few hours ago) and the last time I'll be buying.
I love ultra sabers but was not impressed with the stand to hold my ultimate toy
My only dislike is that I could not see the taxes.
Amazed with the hilt received from the Grab bag. It is exactly the saber that i have in my wishlist.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck