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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Super easy to go through. The website has a very clean and polished feel to it.
Outstanding quality product.
Very easy to order, great product!
For my first time ordering, had a very pleasant experience dealing with Ultrasabers. The ordering and customisation of my lightsaber was quite straight forward and east to order. The quality of the lightsaber is fantastic; strong, durable and still works after you drop it. The customer service was awesome. They get back you quickly and are happy and willing to answer any questions, queries or complaints you might have. All in all, Ultrasabers offers high quality lightsabers with great customer service, great fabrication time and great shipping. Would definitely recommend.
I like your variety. Great web design. Easy to navigate.
So far I am more than satisfied with the customer service and Emory's willingness to deal with all of my questions. It would be nice if the speaker worked properly though.
Shopping experience is okay, thanks. Browsing through the website is enjoyable and I got all the information I needed to make my choice.
Ultrasabers turned around an amazing order in just 7 days the week before Christmas! I was amazed! I bought my nephew a blue, windowed Initiate v4. While I was at it, I opted to tempt fate with a grab bag and ended up with a fantastic red, windowed Aeon v4. The inexpensive Initiate blade I purchased for the grab bag was perfect. I had a great gift and a great saber for myself-- and the Christmas Day duel with my nephew was GLORIOUS! Thank you so much Ultrasabers! Already looking forward to my next purchase!
Great product and was shipped and received quickly.
The company was quick to respond to my enquiries.
My experience has always been amazing and second to none!
Pretty cool website, and its fun to build the lightsaber also. I liked that you could pick your options to suit your budget
Absolutely no problems encountered. I absolutely loved the product
Delivery could be improved.
Very very good you guys are talented
Ultrasabers are the closest thing that you'll find to a real light saber, it has amazing detail, sounds, and functions!
A pleasure as always. Thanks guys, keep it up!
Was disappointed that I couldn't find any coupon code to use.
Every purchase I have made with Ultra Sabers has been a wonderful experience. The quality of the sabers I own are top notch. I have the utmost confidence with Ultra Sabers.
Ordering for a group needing saber's was easy to customize everyone's sabers, and they can really take a beating! Extensive use with a few bruises and some still-flawless sabers.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck