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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Individual saber specs, pictures, and descriptions weren't very detailed or easy to understand. I had a hard time choosing which saber because of it. Hopefully I don't regret my decision as a result of the lack of clarity. The pike extensions were fairly pricey for just a hollow peice of metal and the additional connectors made that even more apparent.
Website is easy to maneuver. Very user friendly and just fun to build lightsabers on.
My lightsaber arrived two days ahead of schedule in good packaging. Took it out of the box and started playing with it. Awesome product. I'm addicted already. Will be ordering again!
From beginning to end the shopping experience is great. The website is organized very well and all of the options and ability to review your purchase are very good. Email followup and notifications on shipping are all appreciated. I received my purchase in the 1-5 days as expected and it was indeed appreciated.
The Dominix V4 LE is quite a cool hilt, its solid, fun, and just plain cool to look at. I just unboxed it today and had quite a nice time doing so...very cool.
The only thing I wish was that there was a cheaper shipping option. $19 is a fair FedEx price and the delivery and signature for the deliver were all A+, but I might have traded a slower delivery for a lesser shipping price. Let me reiterate that I had a fantastic experience front to back and am very pleased with the customer service and the awesome product that arrived.
Suprising speed. Will be ordering more in the future from them
Easy to use and has lots of custom choices i love this site
Cool
Super easy! Great website!
Super fast, very easy and great products! Already thinking about my next saber!
They changed my life, literally. I finally got my lightsabers from them... an Apprentice V4 and it didn't stop there. Was so happy with them, that I decided to make my own little business selling lightsabers in my country. And no matter how I plan, Ultra Sabers has been the only one to meet and even exceed my expectations - Excellent turn-out time! Excellent customer service! Excellent lightsabers. My little business owes to them - StreetSabers (on FB).
Aiman (Arcanum)
StreetSabers
First time. Recommended by friend. Swanky.
Never had so much fun shopping in my LIFE
I bought parts to a lightsaber and could not find a suitable tutorial on the website to help me assemble it however, which was a little disappointing.
The product seem of very good quality, the product been shipped fast and the delivery been fast. It is why it is pricey for the quality and fast service. I don't know it you sell belt to hold the saber but it could be an interesting to buy...
Great experience easy to use and navigate
The customer service chat was very helpful.
Selection process could be a bit smoother.
Great quality, got here fast. (Doesn't actually cut through steel blast doors)
Great service, the online chat feature people were really good and helpful.
Easy to navigate and fun experience on the site! Products I have received, even grab bags, have been in top notch shape and quality. No rough edges, (except for threaded spots maybe) no blemishes, nothing. Just all around good stuff! And at an affordable price! Will recommend to all!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck