On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
Enjoyable options when building a saber!
Definitely will be back.
My second purchase and will not be my last!
Gives a good breakdown of available options
Super fast shipping and great quality products!
If you want a lightsaber now, order it from Ultra Sabers. They look an feel like the real thing (What I imagine the real thing would be like)
The first thing I noticed about the site on reaching it was how easy it is to navigate. The explanations for every detail of a given Saber are easy to understand and the video tutorials are incredibly helpful. I ordered on the 7th and received the package at my door on the 14th. I've already recommended the site to a several like minded SW Fans. Thank you!
Great place!
First time buying from US, so I'm not sure what to expect really. So far so good though; the site was easy to navigate, and the options were clearly set out and simple to select. The saber arrived in the UK very quickly and I was super pleased with what I was sent. Thanks again Ultrasabers. I'll be back for more in the future :) 5/5.
Good, easy system to customise order and check out
Somebody call me
Awesome set up for Buying, cant wait for my Saber
Very nice lay out and helpful.
Ultrasabers really cares about the customer I first rated the company a 3 after ordering my saber. The company freaked almost immediately and tried to remedy the situation. Once I got my saber and the quality was most impressive I was comfortable with giving the higher rating. Quality work and a abundance of customer service makes Ultrasabers a new favorite company of mine. I do expect to upgrade my saber and even purchase a new saber in the near future.
We love our UltraSabers. It is fun building them on the website.
The Saber was at my door in less than a week!
Was difficult the first time but after contacting ultrasabers it went smoothly
It's astonishingly real
I didn't expect a so high quality product in a so short time! I'm positively surprised! Great job! Great experience! Thank you a lot!
I have made several purchases always great service and quickl delivery
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck