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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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I purchased the Graflex CE and couldn't be happier. It's my first custom saber and first experience with Ultra Sabers. The quality of the tooling and material is extremely high. Compared to my ForceFX saber this is parsecs ahead.;)
I only purchased the hilt and will be assembling my own saber from there. I'm looking forward to a fun experience building my first saber.
Good, logical website design. Informative and a lot of help for new costumers. Few pictures missing from the optional listings tough. (for example scorpion pommel, few blade color)
With my first purchase i received a faulty sound board, that was very dissapionting. I am sure the Saber Guys will help sort it out, but this was my first UltraSaber and i live in a different continent, so if i have to send it back, that is going to be a huge pain. I paid a lot for it, now i probably have pay and wait more. But at the end, i hope, i will have an AWESOME UltraSaber.
Im absolutly satisfied! The site look awesome, such as the products. And the chat help is very usefull!
Nice website, simple navigation and the option selection was easy to use. Even for someone who doesn't speak English very much. The saber itself looks awesome; great craftmanship! The shipment was very quick!
Greetings from the Netherlands! :)
Quick and easy to understand. Great turn-around and fast service. Great quality for the price. Wonderful blade hilts.
I'd been looking at Ultrasabers for a while and contemplating a purchase, and I'm very glad that I finally did. The option description videos helped with the ordering process. I ordered on a Tuesday and got it the following Monday. The saber is fantastic. I got exactly what I ordered, and I could not be more pleased.
Easy to order. Shipping was quick. Saber is of good quality and craftsmanship. I would just would have liked some better instrucrions other than a link to the forums.
So far so good!
Fast and easy. Everything was easy to understand.
I am a long time customer of Ultrasabers and have always been EXTREMELY pleased with them. Once again, they have performed exemplary!
Fast and friendly service
My email get prompt feedback from Emory.The Guardian lightsaber is very unique n the sound very powerful...
Literally worth every penny
So far so good. Super excited to see how this goes.
Would have liked more clarification on how to do the free blade deal, but otherwise things were great.
A great company to deal with, very quick manufacturing time. High quality craftsmanship!
There are a lot of options to choose from and allows for various different customization for the utmost custom blade
Best Sabers ever. Top notch service.
As always, ultrasabers is awesome. Top in customer service, they reply fast and fix any issue if there is one. Products are quality at a great price.
Website was simple to use, had no problems with it. Checkout was hassle-free.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck