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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Love them
Easy to order. Great product for the money. Was also able to use extra blade to complete a home made wooden, lighted saber!
Just got a saber from you guys, WOW! Had to order another right away. Thanks for being so awesome!
The website is flashy and well made. Good inventory selection, and competitive prices.
One word: Easy
Everything about it was easy, the website options list for your purchases and communication through every step of my order was spot on. I truly no hassle company.
A couple of years ago I bought my first ultrasaber the Guardian and loved it. I took to conventions and out on Halloween. After a while I felt I needed to have a companion. Just like my Guardian, I looked at the website for a while looking for something different that caught my eye. The Bellicose was it. I ordered on a Monday and received it Friday. With it being based off of Starkiller's lightsaber, I felt a quick disconnect option would allow me to go Darkside or Jedi. Currently it's light side with a green blade
My order was quick and easy. Love the saber can't wait to see what they make next
I really like the fast checkout option as I am very disorganized. Also fair prices and lots of colours! The order came super fast and the lightsaber is so perfect for my OC that I cried. I love this lightsaber.
Great site. Will buy from again
Very happy with all orders placed so far, will definitely be recommending you to all my friends that are Star Wars fan!
Simple and quick
The Parts/DIY yourself is incomplete, near useless. Not encouraging. For first time shoppers, displaying positive reviews/etc all over may make suspicious due to unknown quality. Price will also contribute to this. Customer has to put a lot of faith into you-maybe find a way to balance it out a bit? But hey-I'm not marketing expert.
Having come back, The Saber is indeed everything that was promised, physically. I'll admit to not having looked inside yet past the batteries (As I understand, a complaint of some old reviews), but the batteries seem fairly secured within the hilt. The LED is bright, the hilt came out well, and is sturdy alongside the blade. Overall, having more than one blade retention screw (maybe as an option to add in the future?) would, in my mostly uneducated opinion, give me a bit more faith in the handling of the hilt/blade overall in any duels, but we'll see in the future whether it's a problem. Obviously, this wouldn't be a problem for display sabers- and some people may find the current ease of changing the blade worth it. I can't comment on that. I got what I paid for, in the expected condition/quality- I'm satisfied. I stand by what I said earlier about the some of the website being nonfunctional in certain areas, and about the almost overwhelming positive-ness. Having done some basic searches of US, there were people claiming non-positive reviews were being censored- with all the positivity thrown up on the US website, as I browsed doubts/general caution was in my mind. A returning customer will pay these no mind if they've had a good experience before, but you can't expect a new customer to have the same trust.
This place is too easy to buy from...I'll spend a fortune! Ha ha
It was easy to customize my order and go back and make sure it's what I wanted. All the options were explained clearly. I will absolutely order from them again.
Pretty easy site to use and videos are helpful to make decisions...also Marlena is great with communication!
Best customer service whenever needed!
It is way too easy to spend a lot of money, but this isn't a bad thing! I ordered my saber on Sunday and got it on Wednesday and I haven't put it down! The LEDs are so bright, even with the thicker blade! I absolutely love, love, LOVE my saber! Tough, durable, bright, and impressive to display!
Easy website to navigate, keep up the good work!
The product is well made and the wait was quite short.
Thank you for making it user-friendly and with examples below as a reference! Very helpful!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck