On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
Step by step, perfect navigation. Fantastic product, supreme customer service! The ONLY downside is that I didn't find them sooner!
Placement of descriptions could use some work, best to use the desktop sight. Some options while choosing parts for an order do not have an explanation or could be explained more clearly.
Very good, except my customizations did not get saved in my Wishlist. Other than that, it was very clear to order :)
I like the amount of help I got from the live chat! :)
Fast and convenient. Simple as that.
Simple and straightforward. Jedi Efficiency. These things have been the ultimate toy for the inner geek in me! Definitely my first choice for any further saber products. You definitely get what you pay for and then some.
Corey was a great help during this process. I had may questions and he answered them all. Great experience working with him
This is my 2nd one. It is very well built
Clear and easy
Fast delivery and friendly service.
It has been, overall, good, but the only problem I have had is the fact that the page occasionally switches its layout at random, at that their was no way to edit my order. Everything else was great though!
So far so good. I have ordered from you guys before and no real problems have manifested yet. I hope that trend continues, I need help with the sound fonts the installer the whole thing. I don't remember the installer looking like the one i have does. I don't understand it and I need help, I have emailed you for help
It's my first purchase but I'm excited for my order!
It has always been very easy and shipping is always fast
This is my 3rd order with Ultrasabers. Fantastic Products that I get to customize to my liking on their website, and fantastic prices and customer service!
It was a great experience all together
Shopping is quick and easy!
Fast and good service, with a very simple and streamlined design for first time Lightsaber buyers.
It's awesome. Enough said.
Shipping is ridiculously priced. Great quality saber, I will be buying a higher end one from these guys when i can.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck