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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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My most recent purchase which is the Dark Graflex is amazing
I received the ultrasaber, it worked fine, until all of a sudden now, it makes a loud noise the bladesfor out, it says "obsidion" and then it turns off, I am wondering if I could return it and get a store credit refund, (minus 20% I guess) I will purchase a new one if I can return this one.
Great products, great variety, great service, all-around great!
Awesome saber.
The sabers are awesome! Very fast overseas shipping. So happy :)
Great products, got lucky on my mystery box which is awesome. Quality service and would highly recommend.
This was my first time dealing with untrlasabers. I received my order very quickly, but upon arrival, I noticed one of the LEDs in my tri cree wasn't working, so I contacted them to have it fixed. It did take a few days to get a reply, but I emailed on a Friday and Monday was a holiday, so I suspect that was the reason. But once I did get a reply, they were super fast to respond and very polite. I was instructed how to ship it back for repairs and once I sent it out, it didn't take long to have repaired and shipped back to me. Even with that little hiccup, my first experience with them was great. I'm extremely happy with the saber and their customer service and would be more than happy to shop there again.
J'adore ce site! Super mignon, vêtements tendance à un prix avantageux. Ceci est mon endroit préféré pour trouver des articles très branchés sur lesquels je ne veux pas investir une tonne d'argent. Toujours mignon!
The order process was simple and product is amazing!
Awesome
Excellent products and experience
I had an issue with my saber and Ultrasabers quickly diagnosed and repaired it for free! I always expect to receive amazing customer service when dealing with Ultrasabers and this experience was just that! I would give six stars if possible!
Thank. I'll use my lightsaber to fight off stormtroopers!
Pretty cool!
The best quality lightsabers you can buy! Honestly there is no comparison!
Good experience love the color
Excellent build quality!
I got my sabers in quick time and had good customer service. I even won a free raffle lightsaber! They looked great but my most expensive saber was broken on arrival. My lightsaber with sound didn't have sound. This is my third purchase from them and this is the first time I had any problems with the items. I was very disappointed to have something that I spent 350 dollars on not work. Hopefully their customer service keeps being good and that they will fix it with no extra charge to me.
Overall pretty good but on my last order I did not receive the stands for the sabers I ordered
Great service, great product and fast shipping
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.