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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I took a gamble on the mystery bag and lucked out this time with a saber with sound! Pretty happy with this purchase.
Bought a grab bag and was very excited to receive one with sound. Initially I reached out to customer service to learn my options. I received prompt feedback that, while not the proper fix was helpful for potentially future issues. Quality of the saber itself is excellent and it came very quick. If you are unsure about wanting to pick one up the grab bag is a great way to get an idea of the quality you can expect from their more expensive sabers. I'll definitely be picking up more in the future.
The 4th order just as amazing. Keep up the excellent craftsmanship ultrasabers
I ordered a replacement blade for D*Con, and it arrived on time. Product was good and not damaged.
Excellent shopping experience, no issue at all.
Fast delivery.
The Force is strong with Ultra Sabers.
I am very happy I ordered from here. Great quality. Highly recommend.
Fantastic turnaround time!
My heavy grade blade broke. The cap at the end went flying off the second time I used it.
Lots of selections and ease of getting what I wanted. Very durable quality materials as well. Loved it.
Great service. Items arrived before I had to travel.
I was happy to have such a fast response when i wanted to make a change to my order, great customer service!
Last saber I received was damaged, but I was able to repair it.
STAR WARS!
The lightsabers are of the quality promised and of a comfortable size and weight. I feel like a Star Wars character.
Bought 2 grab bag stunt saber's a few years ago, Im now stoked to get 2 real working ones, and the Fulcrum and Lost Gray are "Exactly" what I was looking for! THANK YOU!
I ordered 4 low tier sabers without sound. All the sabers work fine and look good enough for the price. There is some uneven light scattering from the LED but it is only noticeable when using a blade plug. I ordered a saber stand and it did not come in my package. I contacted customer support and they shipped it out to me right away.
Quick to find and order what you want
My experience with Ultrasabers was fantastic! I use my blades with my students at my film school and they're learning to properly choreograph fights! THey're super excited to use them!
Very satisfied. Thank you.
I just wish they had better designs. They are great Sabers but at the end of the day, it's just a metal pipe.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.