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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I liked the products
I purchased a mystery box and while I was hoping for a saber with sound, I am very pleased with my experience and the quality of the product!
Items arrived as described and super fast. Thanks!
Bought a saber at a convention, staff was helpful and product is very good.
Got exactly what I paid for, no complaints.
Excellent company,excellent product, excellent customer service, no issues whatsoever
It was great, I have no complaints
Very quick and easy to do
Beautiful Machining, light evenly distributed all the way through. Really pleased, will buy from again!
Thx
Everything was amazing! Customer support helped me switch from a grab bag saber to a mystery box with no issues at all. This is my second mysterybox, and I will likely get more. The craftmanship and quality of the sabers is superb, and once you buy one it's hard not to want more.
Been using Ultrasabers for years, great products
Loved it! Thank you so much
The service was excellent and fast.
I have honestly not had a better experience with any company ever. It made me genuinely happy with each woosh that comes from the lightsaber.
Great products! Our sabers are used daily for heavy combat dueling in class. Never had a blade break or crack.
This shopping experience is overwhelming for a first time buyer. The UI is a little clunky. And staring at your site too long messes with my eyes! Maybe try a softer black for your background.
The whole experience was great. Everything was simple and went well. Shipping was fast and it arrived well packaged. The Saber was exactly like I hoped it would be.
Ordering was easy, and the saber arrived very well packaged, with full instructions. I'm very happy with this purchase.
Solid customer service and products. Thanks ultrasabers!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.