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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Excellent products. Fast shipping. Great customer service.
One of the sabres had no Allen drew in it to hold the blade.
Marlena is great. Thanks so much!
You guys are great! Thanks for my 2nd Ultra Saber.
Great site very clear directions
It was exactly as I wanted
I felt that the website was a little "cumbersome" to use. When I went to checkout, the warning about checking on availability left me a little confused. It should not allow you to pick something that is not in stock. I hope I was paying enough attention the first time through.
I wish the saber had had an additional set screw or two for the blade, but in all other respects the product is excellent. A good buy, if you're into real-life replicas of magic swords wielded by space wizards.
I inherited two Initiate V2 lightsabers and recently bought a connector for them from US and it wields beautifully. About to buy an Initiate LE V2 for my costume.
Excellent service, and when I had a problem, I emailed them and got a response with 2 hours. Only complaint is that my Arctic blue saber turns green when the batteries aren't at full charge, but other than that, I have no complaints.
I received it without any problem, i could drop it and try my item on a row during the afternoon of the arrival day,
Everything came as expected and the product is very good.
Verification of billing address vs. shipping address is cumbersome and almost made me cancel my order.
Fun efficient full of information. Product was completely satisfactory.
Wonderful selection
My lightsaber is exactly as I ordered and came in the time specified, very happy. Cant wait to get my second saber.
Easy navigation of site
This was the second ultrasaber that I purchased for my son. He loves them. He wanted to try the grab bag this time and was thrilled to get a saber with sound. He's already talking about buying another. Thank you!
Ordered 4 mystery boxes. A little hard to set up account and password but done. They came quickly (4days) for standard shipping. I was not disappointed. Got 3 great sabers and one with full sound.they are awesome. I will be ordering again. Maybe the new double bladed folding one I saw in new STARWARS trailer(hint,hint)..
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.