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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I'm happy. Got the product in perfect condition and didn't expect it to come in sow fast as I live in France. Nice job
I got a lightsaber as a present and both I and the person that received it were quite happy with its appearance and texture.
It may have taken almost two months but boy was it worth it it's even better in person would recommend to anyone wanting a great product at a good price.
Great sabers for anyone looking to become a jedi!
Well designed website, made shopping streamlined and super easy. Was an enjoyable experience
Fast service and exactly what I wanted.
Freaking they're the best company I've ever had the pleasure to work with. They really care about they're customers, like they've joined the community!
It was great.
My first light saber - EXCELLENT!
I'm impressed by your company and wanted to try it out, since I'm a first time buyer! Thank you for the experience!
Perfect timing on delivery very satisfied with the product
Got my daughter her first Saber great design and perfect for dueling, order was filled an sent fast! Packaging was awesome made sure the product was safe from damage. Our family will have many more ultrasabers in the future!
UltraSabers is absolutely Awesome! Outstanding products and service! What are you waiting for? Buy a saber. You won't be disappointed.
Everything went great, ordered a grab bag saber and it arrived 6 days after I place the order. Pretty happy Ultrasabers customer, never had any issues on any orders. Definitely plan on ordering many more sabers in the future.
Pretty easy and fast took three and a half weeks but still i am pleased thank you very much for my saber.
Cool saber, comfortable to hold, not heavy at all, absolutely gorgeous, well worth the wait for it. Good chance ill get another one for a saber staff
Order # 6 from UltraSabers, and still loving the product!
The best saber I have ever had, great quality, easy to handle, and got exactly what I ordered. Fast shipping too! Would definitely buy again!
I think the website could be made easier to navigate. I found it a little confusing.
A+++ customer service. Prompt and satisfactory.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.