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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Ultra Sabers provided an efficient prompt online purchase experience
I look forward to ordering again...
I have recieved my deliveries a lot fast than what I have expected, considering the distance it has to travel. And I would love to buy more products in the future.
The lightsabers I got was beyond what I imagined. Lights and sounds are truly excellent. Very fast shipping and good customer service. Thank you Ultrasabers for making one of my dreams come true!
The sabers arrived well packed with everything I ordered. Customer service was very responsive when contacted about when the order would ship. I'm definitely going to buy from ultra sabers again.
The website was user friendly and covered all the details of each package very well. Delivery speed was incredible! This was a gift for my husband's birthday, and he was absolutely delighted!
The price rise up because of taxes, so the satisfaction with the transaction was not good. The quality of the product was good. And the customer service and delivery time were fabulous
Satisfaction and contentment.
Great selection, greater service
I don't know what to say. Everything went as expected. The package was very well protected and was in excellent condition when it arrived.
Great saber
Very happy with my purchase. Won't be my last lightsaber from ultrasabers!
Fast and Easy, definitely worth every cent!
Honestly have been a super loyal costumer love it!
Inexpensive, well built, fast delivery. All around the best choice for the cash strapped college student.
I bought a double blade and a single blade and they were much better than expected. It says Ultraedge dims the light and color of the saber, that is not the case they are extremely bright and beautiful.
Bought 2 sabers. Just under $600 U.S. dollars. 30 minutes after placing the order, we emailed ultrasabers to change our order on the sword lengths before they shipped. 19 hrs. Later, we received an email stating our order had been shipped. We were shipped the wrong blades all together. This company sells their customer service as being the best. Hell, they dont even pick up the phone. Don't beleive me? Try calling their number. After the answering service rambles on about how you should email, it ends with "mailbox is full, sorry!" So we figure ok, lets email them again with our concerns to both email addresses they have listed and surely they will reply. NOPE! This company is a fake and nothing is what they say. Look at the reply this company makes to my review. If it doesn't say "we apologize and are sending 2 correct blades to you", they are a joke. Not sure what fantasy world they live in but, $600 bucks is a large amount of money to spend on mediocre products that, well lets face it, don't look anything or feel anything the way they are advertised. #SCAM #BUYSOMEWHEREELSE...
Enjoyed all the help given, looking forward to add more fun to my saber!
Better than I expected. Fast delivery
Good quality boi
The ultra sober team was very quick to respond, helped with some options and were just very easy to deal with. Even with the exchange I wouldn't know where to go for a better product.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.