On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 7,284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
We monitor reviews for authenticity
Got this item for a cousin who was going in for surgery. He is a huge Star Wars fan and loved it very much.
I bought a mystery box saber, and I hit the jackpot! I received a Graflex with sound! Couldn't be happier! Great blue light shines very bright, and the quality of the UltraSabers product is awesome! Flash-on-clash is a super cool feature, too! Only slight disappointment is the life of the rechargeable Lithium Ion batteries. I don't know if they were fully charged when I received the saber, but I played with it sparingly for 2 weeks, and finally the day of the Last Jedi showing at the theater, I took my awesome saber only to find that the battery was now dead... perfect timing :(
This is the best lightsaber I have ever handled, its light, bright and very durable.
I'm so impressed and I can't wait to get my next one.
The lightsaber is so awesome that I felt in love immediately. I had to buy one more light saber for my girlfriend
The mystery boxes were great, perfect condition, took four days to ship. The only issue I found was the quality of one of the blade plugs. It wasn't fully goes into the "blade" part. Otherwise very happy with my order.
I am really pleased with my purchase. I ordered the mystery box saber for my brother and he really enjoys his saber. Will buy again!
Only thing I dont like is how the batteries come loose while sparring if you dont tape them. Wish I would of made all of them rechareble. Other than that. Very happy
Ordered a mystery box, received a basic saber with sound. Good quality, great craftsmanship. A few minor issues but nothing to lose your temper over. Over all very very pleased would definitely buy again! I also highly encourage the mystery box purchase.
I have to say big thumbs up! This was my first saber purchase with your company and I am just in awe at your service, price, and quality! Thank you for you unbelievable commitment to customer satisfaction. I will be ordering again soon!
The sabers are awesome. I bought one of the smaller 9inch handle and 24 inch blade for my two year old and he loves it. Sturdy enough he won't break the light saber but most likely something else soon. I bought won for myself one as well and we have been playing for at least 1 hour every night.
I was able to find what I wanted and customize it the way that I liked. Saber came in excellent condition and has been very awesome!
I am very happy with the sabre I received in my mystery box. I have already ordered a second mystery box and can't wait to get it.
Everything was great from purchase to delivery. It's everything you could ask for in a combat lifhtaaber and more..
My husband gave me a Shock LE Lightsaber for Christmas this year! (I ordered it myself, so I knew exactly what I was getting- it was so hard to wait). This is my second Ultrasaber.
The Shock LE is gorgeous with its gold accents. I loaded it up with an Emerald driver and Obsidian V4 sound board- both of which are easy to customize with the Launcher. I must have played with the colors for over an hour last night. I have also enjoyed wearing it around the house!
After receiving my mystery box saber I really regret the decision and wish I would have just put the $75 towards a saber that I would actually want instead of trying to surprise myself. The saber I received, the Dark Sentinel V4, is really disappointing. It looks at feels exactly like my old Maglite flashlight. The only design element to it is the vent/open ports at the top of the hilt that allow the blade color to show through. Another negative about the saber is the internals. The plain battery pack that is wired into this saber sits very loose inside the hilt and any slight movement results in an abnoxious and cheep sounding clunking noise. From what I've seen on their website and other reviews Ultrasaber has some nice products but for me, this saber I received was an awful introduction and makes me more interested in checking out other saber companies.
I am Absolutely satisfied and happy beyond my expectations! I will be buying more lightsabers in the future for sure... The force is definitely with me now
Great light sabers for the family. Sound and quality is impressive. Thw detail on our top notch Obsidian sound and hilt is great. Thank you
Every saber sent to me has been fantastic quality I plan to keep buying from them. Not to mention Ive researched other companies and no one else comes even close to their price or customization
This is the 5th Light Saber I have purchased from Ultrasabers. I have been extremely happy with all of my purchases as well as the customer service I have received. I would highly recommend anybody interested in purchasing a saber that you can duel with do business with Ultrasabers.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.