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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Order came very fast considering it was the holiday season. Product is exactly what I wanted and designed. Amazing stuff!
My liason, Ana was superb
A lot of options, but the payment went though with no issues
Great site great products
The light Saber is fantastic, my son was over the moon when he opened it at Christmas and hasn't put it down since, he is already making his next one
Service was first class also
Had an excellent experience ordering from you guys and am already ordering another product because of being so pleased with the service I was provided.
Very easy and helpful service over the Christmas period
Fantastic the saber is perfect.
Had some difficulties with he order at first but customer service was great,
My boyfriend was very satisfied with the product! Despite some scratching on the actual blade, everything else was perfect. He played with it all of Christmas.
Awesome!
Hi, I will be contacting you guys soon. I gave the Saber to my son, and the batteries keep popping out of place.
This was an amazing experience. Will definitely buy again
A lot of options which is great, but the tutorials are hard to find. Although the hilt looked and felt really great, sadly the chasis inside was cracked and the speakers wouldn't work anymore. Still awaiting a reply from customer support. (received item on the 17th of December, current date is the 26th. But some delays due to Christmas are to be expected)
Given that my order is from Canary Islands, Spain, the costs for delivery were high, but that's expected. The order came VERY quickly, I was impressed how fast this worked. Hence we could use the saber during the premiere of the latest Star Wars movie in the theater; unexpectedly just in time! So thank you very much, I'm very satisfied by both, delivery and product quality. The saber is absolutely gorgeous, bought it as a Christmas present for my mother and she is so happy. It's not my first purchase from ultrasabers and I recommend it to everyone. And surely I will buy again, this time for my father.
Got my lightsaber fast and the quality is excellent, I've already put in another order because I was so blown away by the fit and finish.
Excellent communications. Would love to visit the store to see what other products they have. Sword was accurate by description. Very happy with whole experience.
Nice
Great shipping time, great customer service, great saber
Overall a great experience. I will more than likely buy from them again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.