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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Great variety to choose from, good menu, and a very swift response on an e-mailed question.
Amazing quality product.
Awesome piece of tech!
Excellent service. We live in New Zealand and wanted to get our son a lightsaber. When his first option wasn't available we were promptly informed of this and provided with a list of alternatives at the original orders price. Very fast dispatch and shipping and my son received his present on Christmas eve. Couldn't have asked for more. 5 stars.
The selection is amazing and I was overwhelmed with all the high quality products. Ultimately bought 4 sabers, 2 for kids and 2 for adults. Everyone was thrilled on Christmas morning!
Very easy, good product
So to get this first out of the way, no, I did not expect some plastic knockoff stuff or anything. I expected some thing a bit smaller and not as solid or heavy. But this thing is really good. Looks cool, sounds cool, and really bright. It took 2 weeks to get to me. It's overall really cool.
I like the amount of options available for customisation and how smooth the order went.
The saber and the blade is just perfect and very good quality, would defenitly buy a new saber here again!
Extremely pleased with my order and experience. It was my first time buying from their website, but
My 4th saber overall from Ultrasabers (3 previously - Mystery Boxes from Fan/CON shows). I'm no expert, but I think their sabers are excellent.
New saber arrived in working order. Color discs produced better quality color than expected.
I wasnt sure with what I was getting into since these purchases have been my first from any Lightsaber company, and all I can say is it's been nothing but good. I'm definitely planning on ordering more and want to tell as many people as possible about this company.
N/a
Quick, easy and perfect
My 3 saber from here. Just amazing like always. But this is my first one with sound
And wow.
Awesome job guys-gals one badazz ultrasaber..
This was my first time experience with Ultrasabers.com. I was super satisfied with the level of customization for lightsabers. The stand-out thing for me was how Ultrasabers kept in touch with me via email when the hilt I had chosen was out of stock. They gave me alternative choices at no additional cost. I had originally submitted my order about a week before the Star Wars 9 movie release and was hoping to receive my order before then. To my surprise, even after the processing delay due to an out-of-stock item and choosing a replacement hilt via email, Ultrasabres was still able to get my lightsaber to me for the movie release. The quality of service and the quality of my lightsaber is beyond exceptional, beyond super satisfaction.
Excellent quality. Shipping took longer than I paid for though.
So happy with my saber and with the customer service!
Ultrasabers is great I received everything I ordered in a short time even around the holiday. They are my number one go to saber specialists!
Hilt is very nice and I love the design. Shipping was incredibly fast. Sadly the electronics seemed a little loose inside and after a few twirls they move around too much. After using the soundboard a few times the lightsaber blew it's own speaker using the regular obsidian font.
Usually quality sabers, I'm sure this doesn't happen often. I do believe that Ultrasabers make he best sabers money can buy.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.