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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Keith G.
1 review
0 helpful votes
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Pleasant experience
December 24, 2019

Pleasant experience. Excited to be getting my second saber from you guys. Also to be getting the battery charger so my first one will work again.

Date of experience: December 24, 2019
Disappointed m.
1 review
0 helpful votes
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It stopped working the same day I received it
December 24, 2019

It stopped working the same day I received it. I emailed Ultra Sabers nine days ago, and the only response I've received from them is the automatic reply that says they are too busy to respond. Because it was so expensive to get him all the features he wanted, this Ultra Saber is pretty much my son's only Christmas present from me, so it is extremely disappointing that today, Christmas Eve, we still don't know if he will ever have a working saber.

Date of experience: December 24, 2019
Oriol q.
1 review
0 helpful votes
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Great site, overall excellent shopping experience
December 24, 2019

Great site, overall excellent shopping experience. This time I bought the Dark Apprentice LE V5 with Diamond Sound and it's, simply put, PERFECT.

Date of experience: December 24, 2019
Jer L.
1 review
0 helpful votes
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My ordering process went smoothly and I didn't have any issue with actual saber or making it on the site. The only issue I encountered was with the delivery service FedEx, but the package did arrive eventually and was in one piece. Overall, I was very pleased with the saber, as it was my first one with sound, and the design was one I've always wanted for my collection. So far, in all of my research, I haven't been able to find a company other than US that has the quality for the reasonable price, and makes hilts that look the way I want them to. I will definitely be purchasing another saber soon.

Date of experience: December 24, 2019
Acechems G.
1 review
0 helpful votes
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It was my first time and its great so far
December 24, 2019

It was my first time and its great so far

Date of experience: December 24, 2019
Will Q.
3 reviews
0 helpful votes
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2nd time purchasing from Ultrasabers
December 24, 2019

2nd time purchasing from Ultrasabers. Love the sabers, as always. Excellent craftsmanship, delivery was fast and in time for the holidays, and I could not be happier with the sabers (Graflex CE and Bellicose).

Date of experience: December 24, 2019
Ed Z.
7 reviews
0 helpful votes
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I didn't realize the lead time was about 2 weeks
December 24, 2019

I didn't realize the lead time was about 2 weeks. I got this as a gift for my auntie. I'll see how much she loves it tomorrow!

Date of experience: December 24, 2019
Luke X.
2 reviews
0 helpful votes
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I recently purchased a saber from Ultrasabers and everything went smoothly. However, upon receiving my order I realized that the two-piece saber stand I payed an additional $15 for was incomplete, including only one of the two pieces. I have emailed Ultrasabers' customer support and have not gotten a response in nearly two weeks.

Date of experience: December 24, 2019
Cole I.
1 review
0 helpful votes
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Love the sabres!
December 24, 2019

Love the sabres! Got one from a friend as a gift last year, and now I got to gift some forward to more people!

Date of experience: December 24, 2019
Parkay M.
1 review
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FedEx shipping was horrible
December 24, 2019

FedEx shipping was horrible. 1st it said Friday. Nothing showed. Then it said Sunday. I didn't get the package until Monday night. I love the saber. But delivery downgraded the experience.

Date of experience: December 24, 2019
Ricky T.
1 review
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It was very easy to navigate the website and the videos provided gives you a clear understanding of what you are actually buying!

Date of experience: December 24, 2019
surfup K.
1 review
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The lightsaber arrive right when they said it would and the quality is awesome. I am very happy with my purchase.

Date of experience: December 24, 2019
Emmanuel F.
13 reviews
0 helpful votes
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This order came great, but I placed another on dec
December 24, 2019

This order came great, but I placed another on dec. 9th that has not yet shipped which is a bummer as it was a xmas present.

Date of experience: December 24, 2019
Travis K.
1 review
0 helpful votes
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I liked how fast it shipped and the saber was alot heavier then I thought

Date of experience: December 24, 2019
Grant E.
1 review
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The checkout was super quick and easy and the delivery time was fast! More importantly, the process to craft you own saber was amazing!

Date of experience: December 24, 2019
Duane R.
4 reviews
0 helpful votes
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Ultrasabers are awesome!
December 24, 2019

Ultrasabers are awesome!

Date of experience: December 24, 2019
William L.
4 reviews
0 helpful votes
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Grear
December 24, 2019

Grear

Date of experience: December 24, 2019
Drew Y.
2 reviews
0 helpful votes
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Wonderful product, will definitely order from Ultrasabers again.

Date of experience: December 24, 2019
Kathleen W.
17 reviews
0 helpful votes
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A little slower due to the holidays, but otherwise excellent all around!

Date of experience: December 24, 2019
Joshmp F.
1 review
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Helpful staff, quick replies, great turnaround time, amazing product at a reasonable price.

Date of experience: December 24, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748