business logo of Ultra Sabers

Ultra SabersReviews 19,632

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey star
grey star
grey star
grey star
grey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Jesus M.
1 review
0 helpful votes
Follow Jesus M.
Unfollow Jesus M.
Share Review
Report Review

The saber came was in excellent condition and is surviving by daily beating of saber training and matches my outfit for cosplaying.

Date of experience: December 24, 2019
Berserkorc L.
1 review
0 helpful votes
Follow Berserkorc L.
Unfollow Berserkorc L.
Share Review
Report Review

I did the mystery box and I got a light saber that was sold out! Quick shipping great quality. Will definitely buy again!

Date of experience: December 24, 2019
Australia
1 review
0 helpful votes
Follow Lukas W.
Unfollow Lukas W.
Share Review
Report Review

A great product
December 24, 2019

I got a mystery box and a stunning black jilted green bladed saber such a great experience and very fast shipping times

Date of experience: December 24, 2019
Cristian O.
3 reviews
0 helpful votes
Follow Cristian O.
Unfollow Cristian O.
Share Review
Report Review

I am very happy with my lightsaber is fantastic,comeback to buy,thanks you

Date of experience: December 24, 2019
Tammy Y.
7 reviews
0 helpful votes
Follow Tammy Y.
Unfollow Tammy Y.
Share Review
Report Review

Easy to order and was shipped faster than I thought it would be.
Will be ordering from Ultra Sabers again!

Date of experience: December 24, 2019
Jack S.
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

It has been smooth and enjoyable!
December 24, 2019

It has been smooth and enjoyable!

Date of experience: December 24, 2019
Louis T.
6 reviews
0 helpful votes
Follow Louis T.
Unfollow Louis T.
Share Review
Report Review

Excellent all round
December 24, 2019

Excellent all round

Date of experience: December 24, 2019
Australia
1 review
0 helpful votes
Follow Eli A.
Unfollow Eli A.
Share Review
Report Review

Amazing Service
December 24, 2019

Extremely fast delivery, very high quality. If i am to purchase another saber, i will come to this particular business again.

Date of experience: December 24, 2019
California
2 reviews
9 helpful votes
Follow Marc W.
Unfollow Marc W.
Share Review
Report Review

THE DARK SIDE HAS WON!
December 24, 2019

Ordered and paid for the saber on the 9th of December. Received confirmation email that payment was accepted and then... silence. Multiple emails sent to *******@ultrasabers.com and *******@ultrasabers.com inquiring about the order status and only automatic responses given. Called and left multiple voicemails, no response. They did respond to a Facebook message I sent asking for the status of the Christmas gift but instead of giving me a status update they just asked for my email address to see if it had been caught in their spam filter.

Date of experience: December 24, 2019
Adam E.
1 review
0 helpful votes
Follow Adam E.
Unfollow Adam E.
Share Review
Report Review

Et en Francais: expédition et qualité sont bien présentes. Livraison très rapide et colis bien protégé.
Avec en plus, la surprise de voir un sabre avec son.
Je m'en recommande un pour mon Noël.
I wish you a merry christmass... (yes - this message write the 24th december 2019)

Date of experience: December 24, 2019
Nevada
1 review
0 helpful votes
Follow M V.
Unfollow M V.
Share Review
Report Review

Short time to be enjoyed
December 24, 2019

Just recently received my lightsaber, as glorious at it was the fun was short lived because soon after one of the fins of the emitter had fallen off. Im not sure why it had happened but hopefully with this service the problem can be resolved to fix the cosplay crop.

Date of experience: December 24, 2019
Pennsylvania
1 review
0 helpful votes
Follow Aidan B.
Unfollow Aidan B.
Share Review
Report Review

Awesome!
December 24, 2019

Was worth every penny. I will definitely purchase again! The quality is incredible and you can tell the time was put into making it. The light is strong and the speaker is loud.

Date of experience: December 24, 2019
Illinois
1 review
2 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review

Wish I could give it 0.
December 24, 2019

I get it, they're swamped but this is ridiculous. Ordered three weeks. Plenty of time according to their website for a Christmas delivery. Here we sit, Christmas Eve and my order is still "processing" and they can't possibly be bothered to reply to the numerous emails I've sent. Forget a phone, that's a wasted exercise. Amazing though, sure didn't take them any time to process my payment.

Date of experience: December 24, 2019
Chabi D.
1 review
0 helpful votes
Follow Chabi D.
Unfollow Chabi D.
Share Review
Report Review

Love my Fallen!
December 24, 2019

Love my Fallen!

Date of experience: December 24, 2019
Brandon k.
1 review
0 helpful votes
Follow Brandon k.
Unfollow Brandon k.
Share Review
Report Review

I've ordered three I've gotten one in five days second one has taken almost two weeks and still no word and now I'm worried about the third sword would like to get ahold of you but you don't answere your phone and I can't leave a voicemail cause your box is full... great product but not great service

Date of experience: December 24, 2019
Jacqueline R.
17 reviews
0 helpful votes
Follow Jacqueline R.
Unfollow Jacqueline R.
Share Review
Report Review

Very cool
December 23, 2019

Very cool

Date of experience: December 23, 2019
Jen D.
3 reviews
0 helpful votes
Follow Jen D.
Unfollow Jen D.
Share Review
Report Review

I had a few issues with ultrasaber
December 23, 2019

I had a few issues with ultrasaber. I never received a confirmation email or a shipping email. I contacted customer service which tools days to get back to me. They attached a copy of my order confirmation, but the attachment was empty. I attempted more than ten times to have my password reset so I could access my account info. It never worked, but thankfully the saber arrived everything was fine with it. But when you're ordering a present that you know is going to come in a giant lightsaber-shaped box, you'd like to know when that's going to arrive. These lightsabers are too expensive to have no email provided for order confirmation and shipping.

Date of experience: December 23, 2019
Patrick K.
5 reviews
0 helpful votes
Follow Patrick K.
Unfollow Patrick K.
Share Review
Report Review

Overall the swords were very nice
December 23, 2019

Overall the swords were very nice. But my sword came with a broken battery box amd a wiggly blade. Fixable but a 80$ product shouldn't need fixed

Date of experience: December 23, 2019
Alexander O.
6 reviews
0 helpful votes
Follow Alexander O.
Unfollow Alexander O.
Share Review
Report Review

Nice job!
December 23, 2019

Nice job!

Date of experience: December 23, 2019
Zelda c.
1 review
0 helpful votes
Follow Zelda c.
Unfollow Zelda c.
Share Review
Report Review

Fast shipping even for the holidays and great customer service!

Date of experience: December 23, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748