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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Everything was great!
Placed my order. For cyber Monday and got it a few days before Christmas. Which I was pleasantly surprised with. Considering the holidays and the new movie coming out. I reached out after Oder to have them add a wheel and clip. Which they happily did and it was easy pay that little extra money for. All in all I'm very happy with my experience and purchase of my first lightsaber.
Let the aggressive lightsaber battles begin!
Heavyweight blades are standing up well to serious hard blows.
Clear and easy build system
It's was great. Great products
The saber looks great. It arrived very quickly; in fact I'm VERY pleased with just how fast it arrived--only a couple of weeks from order to delivery--to Canada.
Even the post-delivery review is quick and easy. I'm very impressed overall.
Great customer service, unexpectedly fast shipping time and a overall good experience. Thank you!
Lighted tube bent, I guess from shipping damage
Exactly what I ordered and very solid construction. Thank you!
Saber is awesome to look at, just wish i could've gotten the soundboard built in definitely will buy from again.
Je suis français habitant à Bruxelles en Belgique, mon fils est inscrit à un cours de sabre laser (LS4U) et nous lui avons pris un sabre comme cadeau de Noël afin qu'il ai son sabre à lui et non un sabre qu'on lui prête pour l'entrainement. Sur votre site il y a un énorme choix pour toutes les bourses et il a pu confectionner le sabre qui lui plaisait réellement. Une fois la commande passée il a fallut une semaine 1/2 pour que le colis arrive, c'est juste parfait et vraiment très rapide. J'ai recommandé votre site à d'autres personnes comme on me l'avait recommandé à moi-même. Merci et bonnes fêtes de fin d'année.
Great price, fast shipping even overseas
I like how easy and quick it can be.
Ordered a new heavy grade blade for my Ultrasabers saberstaff which I received in a very timely manner. Always happy with Ultrasabers products and service
Great product
I love my custom lightsaber, however the audio is really loud with no way to turn it down. The quality is great, and I purchased a Grab Bag saber for my friend for Christmas, and he loved his too!
The saber I purchased for my boyfriend got here in time for Christmas which I was pleased with. He really loved the saber which is all that matters. I do personally feel it is a little overpriced and was a little disappointed with the sound quality. And there also arent directions for use, or for the battery system included. Other than that I had no isses.
Great sellers as always! I'm happy with their products.
Purchased Fallen lightsaber for son for Xmas arrived in plenty of time and looks and sounds great as always. Can't wait to see his reaction.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.