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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Kevin M.
3 reviews
0 helpful votes
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Item arrived damaged/defective
April 4, 2020

Item arrived damaged/defective

Multiple phone calls / emails have been made with no response. Have only received auto generated email response

Awaiting communication regarding return / refund process

Will allow additional time for Customer Service response due to Cov19 issues before filing formal dispute

Thank you

Date of experience: April 4, 2020
Matt C.
1 review
0 helpful votes
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Great, speedy service!
April 4, 2020

Great, speedy service! The saber is awesome, thanks!

Date of experience: April 4, 2020
Nickolas D.
1 review
0 helpful votes
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Waited over a month for the product
April 4, 2020

Waited over a month for the product. I had to harp on the customer service team to get any sort of response once I got my saber one of the panels for the emitter snapped off instantly. The sensitivity for waving the saber around is trash. It recognizes about 30% of the movements I make with the saber.

Date of experience: April 4, 2020
Dave A.
1 review
0 helpful votes
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Love the Dorinian Saber
April 4, 2020

Love the Dorinian Saber. Looks even better in person. The pommel and emitter are awesome!

Date of experience: April 4, 2020
JD I.
3 reviews
0 helpful votes
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Great saber, very satisfied with mystery box order.

Date of experience: April 4, 2020
Jay D.
6 reviews
0 helpful votes
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For bring my first ever saber I brought it was really cool

Date of experience: April 4, 2020
J s.
1 review
0 helpful votes
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Was just missing the tension screw I added but that's ok. Everything else was perfect

Date of experience: April 4, 2020
James U.
4 reviews
0 helpful votes
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They are an amazing company to which i will exclusively buy Lightsabers from

Date of experience: April 4, 2020
Tennessee
1 review
0 helpful votes
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No Return
April 4, 2020

I've been buying from Ultrasabers for a while now, but a little bit ago I ordered a saber a d was very unsatusfied with the saber. It was still a high quality saber, but the saber was much larger than I had intended and decided to return it. A wrote an email and followed all of the return protocall. A few months later and they hadn't responded to my email, so I wrote a few norectimes and they never got back to me on my return and I now have a saber that I will not use because I don't want to damage it. I have loved all of their services until this issue.

Date of experience: April 4, 2020
North Carolina
1 review
0 helpful votes
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$200.00 Mystery box
April 4, 2020

I didn't get anything special, basic sound and nice hilt with a green saber. Perfect for my first saber. Next time I'll just order what I want, cause you get what you pay for either way.

Date of experience: April 4, 2020
Derrick U.
2 reviews
0 helpful votes
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Really Love the sabers, my brother and I have tons of fun with them and the blades are practically indestructible! Customer service was extremely quick and helpful and I love the products we received

Date of experience: April 4, 2020
Donald R.
15 reviews
0 helpful votes
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I was happy with what I ordered
April 4, 2020

I was happy with what I ordered. However there's no way to re edit your order I wanted a small change and couldn't get in touch with customer service.

Date of experience: April 4, 2020
Matthew X.
2 reviews
0 helpful votes
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I got a mystery box
April 3, 2020

I got a mystery box. Wasnt exactly what I wanted but I was pleased nonetheless. It was a mystery box after all. The processing could've gone quicker but in all I'm happy with what I've got

Date of experience: April 3, 2020
Mary B.
12 reviews
0 helpful votes
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I bought this for a birthday, it didn't arrive on time because I was not aware of the lead time. I spoke with Erin via email twice in regards of my order. I received my order within 5 weeks. Overall, when I recieved the light saber it was great

Date of experience: April 3, 2020
Zack C.
1 review
0 helpful votes
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I love the saber, really good quality
April 3, 2020

I love the saber, really good quality. I go out and duel with my friends.

Date of experience: April 3, 2020
Victoria Y.
3 reviews
0 helpful votes
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Would buy again
April 3, 2020

Would buy again.

Date of experience: April 3, 2020
Preston K.
1 review
0 helpful votes
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Putting together the saber, quality are all top shelf. Shipping was delayed.

Date of experience: April 3, 2020
oshell N.
1 review
0 helpful votes
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The saber was of great quality, but was almost identical to one I had received in a previous mystery box I ordered. I guess that's to be expected.

Date of experience: April 3, 2020
North Carolina
1 review
2 helpful votes
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The Fallen Rises
April 3, 2020

The Fallen is a fine saber made for those fans who loves Star Wars and the Jedi Fallen order videogame. It's a has a Huge hilt, just like in the game, for big handed person or for a dual handed person style. I ordered fully combat ready (including the blade) and it feels ready for that. Made with fine materials, it probably can attain the rank of "an elegant weapon for a more civilized age" quote. It's a fine addition to any saber collection, A must have!

Date of experience: April 3, 2020
Jacqueline L.
10 reviews
0 helpful votes
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It hasn't even Showed up And I hope I can deal with it

Date of experience: April 3, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748