I love Ulta - they have such a wide variety of makeup & I feel like a kid in a candy store. Have shopped both online and in store and they are great.
Love Ulta, but love Sephora more for their free samples!
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Beautiful and amazing products. They always have a great variety of products and price ranges. Good quality and services.
Thank you for maintaining high standards. I follow your updates because I use only professional recommendations. I trust only your research.
If I could give no stars I would! I have never been treated so poorly in a retail establishment as I was by Ashley Ohara, manager of the New Hartford, NY Ulta. She was extremely rude to me. I went in to that location yesterday with my young children to buy a few things. I purchased them, went to my car, and realized that I had forgotten to use my 20% off coupon. I went back into the store and nicely asked if it was possible to apply it to my order. The employee was unsure and asked the manager Ashley who was standing there on her phone, if I could. With the most disgusting look on her face, Ashley proceeded to say extremely rudely that I needed to get the items if I wanted a discount and that they were closing in ten minutes, acting like my request was the biggest inconvenience. The four other employees were standing with shocked looks on their faces because she was so rude to me, so I went back to my car to grab the items with my two young children even though she clearly could have applied the 20% off to my receipt without making me carry my my children back to the car. After I returned to the store, a very sweet employee helped me and applied the 20 percent off to my order. This employee and the three other employees apologized on behalf of their manager Ashley and said they had never seen anyone be treated like that in the store. I asked to speak to the manager Ashley and she came to the front. I asked her why she thought it was okay to treat me like that, and she said she had no idea what I was talking about in the rudest tone. I will never go to that Ulta again. I'm shocked that Ulta would allow a manager like her to be there and treat consumers so poorly.
In store customer service very friendly. I recently needed assistance and they were very friendly and helpful
I bought my products from Alta and it's really good. I will stay and continuing Alta products. I definitely suggest it to my friends
Love the store, love the service, love the sales!
I always go to ULTA for my staples in my makeup case.
Great service, knowledgeable people, great promotions and coupons... The products are great and the stores are so clean
The only place you can be sure to find best and latest makeups on market and the prices are truly competitive.
My one stop for makeups
Alter has everything you need in one store for your beauty products. They have all the brand names that I use. My daughters loves ulta as well.
I will never go to Ulta again. Got my hair cut here and the guy totally screwed it up. Plus everything is expensive there.
All beauty products have different variants, maybe this is one product that needs to be tried, and the prices offered are not too expensive
The products from this brand greatly helped me! I am using them for a long time and will continue doing so!
Answer: It's not that the prices are particularly higher than anywhere else, it's that the products they sell are very high end and nowhere except like Marshall's etc has any of those brands for less. So I'd say yes they're all worth the money. Some brands are better than others depending on personal preference but they also have a rewards program that's free :)
Answer: If you're asking about Ulta's brand, you can only buy it at Ulta. Other items can be purchased through other retailers. However, you have to really dig to find anything cheaper than Ulta. Especially during a sale and with a coupon.
Answer: I have not. I have sensitive skin and try to stick with Vegan and cruelty free products.
Answer: Many companies have this policy. Probably because they allow returns at their stores very easily. I usually just place a new correct order, and return the incorrect order. Sometimes if you call customer service, depending on the mistake, they can fix it for you.
Answer: Their perfumes (edt and edp) are real and quite good!
Ulta has a rating of 2 stars from 536 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ulta most frequently mention customer service, credit card and order online. Ulta ranks 1071st among Skin Care sites.