Why is it that when you have placed an order online and have made a mistake that you cannot cancel the order which was placed 2 minutes before?

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Why is it that when you have placed an order online and have made a mistake that you cannot cancel the order which was placed 2 minutes before?

asked by Lori H. on 4/26/19

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Alyssa S. · Answer 1 · 2020-12-10T07:21Z

Alyssa S.

on 12/10/20

Many companies have this policy. Probably because they allow returns at their stores very easily. I usually just place a new correct order, and return the incorrect order. Sometimes if you call customer service, depending on the mistake, they can fix it for you.

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Why is it that when you have placed an order online and have made a mistake that you cannot cancel the order which was placed 2 minutes before?

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