UggAustralia

I purchase a knitwear boots since Dec22 and receive on jan4, for one they say I will get it for Christmas, did not, when I receive on 4 of Jan it didn't fix because the size chart indicates the size wrong, they say it fits small, am a 6, so I take a 5, when it arrive it's too close, send it back for size 6, haven't receive yet, my understanding they r using the post office for shipping that so ridiculous!. I will never buy no more shoe from them, only they retailer,. Don't receive it yet, today is Jan18 2016, not good enough!

I ordered 3 pairs of boots Wednesday morning and paid for NEXT DAY SHIPPING, but never received a confirmation/shipment email, so I contacted the company Thursday via chat. The rep. Simply said the boots were shipping out late (offered no explanation or options for me). She wouldn't answer me when I asked if the company ever intended to let me know that the order would not be shipped as promised. She simply ended our chat and stopped responding. I thought this was a reputable store. DISGUSTED by this company's "customer service"!

I am an eleven years old and saved up all my money and got the 3 bailey buttons boots and spent all my money and got them. Three or four days later one of the buttons snapped right in half and we live 1hour and 30min away from the nearest store so we went up to the store and tried on the boots they held for us and they were all crinkled and stretched so we asked for another pair but they did not have one so they gave us to very bad buttons and they expect us to sew them our self. Very disappointed in my Uggs

After regrettably buying something from the Chinese wholesale crooks at RoseWholesale, now I am bombarded with their Ugg Australia spam. Make no mistake, when you buy from Ugg Australia you are getting FAKE CRAP and your money is going to Chinese crooks. You will never get your money back if their product is unsatisfactory.

These crooked Chinese crap knock-off wholesale sites are popping up in different guises all over the net like poison mushrooms on steroids. I wish a POX on them all. Where is a divine LIGHTENING BOLT when one is needed?

I bought 3 pairs of ugg boots! From ugg Australia they had a massive sale, spent £164.00. Had them delivered, they are fake, one pair isnt even the right pair that i even ordered they are a cheaper pair. Emailed them to say i want a refund, they said i can have a dicount next time i order. The boots a crap. I have waisted all that money. They come from China. Just realised they have taken £189.00 from my account, not £164.00 as it was suppose to be. DO NOT BUY FROM THEM.

I ordered 2 pair of Ugg boots from this company luckinthebox.com that says they sale genuine Ugg boots from Ugg boots Australia which apparently is not true. I ordered 2 pair of boots size 9 one was tall which fit well and was made well the other were a short pair and looked like cardboard were extra wide and way too big in length. I asked to return them for an exchange and they asked me to take picture of the size difference which I did sent several pics and they argued with me about the color and that they were not the ones they sent me. I even offered to pay to return them just for them to send me a new pair like the tall ones that would fit and I would be happy with. They argued with me through 18 emails and they kept saying the same thing over and over send us more pics they completely wasted my time and my money. Wish I just ordered them from Uggastralia in the first place. DO NOT ORDER FROM LUCKINTHEBOX. They are bad fakes and extremely bad customer service.

UggAustralia does not compare to UGG. Thin suede/Liner. So disappointed. Not in my collection. So SAD

I purchased a defected Uggaustralia mini Boots and within 7 month the leather on 1 of the boots ripped on the side. I no longer have the receipt but I contacted UGGaustralia warranty department and I feel that I was treated with total ignorance. I followed every step of their procedure at their request to provide all the information and pictures and I 'm very disappointed and outraged by the "NO SERVICE" they provide for their customers.