UggAustralia Questions & Answers

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Here’s what consumers have asked with answers from UggAustralia staff and previous consumers.

7 questions answered
29% answered in 1 day
Question:

I also ment to say chris i clicked on your link and that is not the site i bought from their seems to be 2 sites for the same company and both look exactly the same the only difference is the price. i ordered mine from http://www.officialuggsales.com/ but i notice the one in the uk which is www.uggaustralia.co.uk

Answer:

Please tell me how to send them back?

By michelle K.
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Question:

Is this a legit company i have ordered a pair of uggs. i am hearing all kind of bad things about this company> if they are not a real company and are scamming people i will go to my bank and stop payment on my purchase.

Answer:

My daughter paid $122 and her boots were fake. We ordered on September. The ones that we ordered they claim was no longer available but they sent the same boot but in a different color black. The boots are bleeding from the fabric and the soles feels like a cardboard box

By Jackie j.
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Question:

Is uggaustraliabox.com a safe and legit website? a pair of boots that i have been wanting are only $80 on their site vs $205 with ugg official.

Answer:

No. The boots come from China and are usually defective. There is no customer service. I contacted UGG's parent company in California, Deckers Outdoor Corporation, they told me UGG Australia is a well-know counterfeiter of their boots. That's why the prices look so good.

By Francis B.
Question:

Are these real ugg boots and will they come with the little symbol to prove it?

Answer:

I wanna know the answer too

By sarah c.
Question:

Are these boots legitimate ugg boots?

Answer:

No. The boots come from China and are usually defective. There is no customer service. I contacted UGG's parent company in California, Deckers Outdoor Corporation, they told me UGG Australia is a well-know counterfeiter of their boots. That's why the prices look so good. As for phone number - company is in Shanghai, China.

By Francis B.
Question:

How long does it take the deliver? starting to think this is a scam

Answer:

It's been a month and I still haven't received anything.

By Tarshoner N.
Question:

Who has the number for the company?

Answer:

They are in Shanghai, China. Boots are fake.

By Francis B.

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