Ugg-mall

DO NOT ORDER ANYTHING HERE.
My order arrived in time but the quality was so bad, the left boots leg ripped when i wanted to wear them for the very first time. Unfortunately there seem to be like a million different time frames, completely confusing, first they told me they couldn't take them back because 2 month already had passed but were willing to give me a refund, only an hour or so later they changed their mind and in the end the only thing i've got is a ruined pair of sage fakes. Nice.

I ordered from here and ordered a size smaller as I heard that Uggs come up big, I waited 2 weeks (not the 4-7 days stated) of course they were to small as they are fake but they are good fakes (but I kind of new they would be because of the price). I asked if I could exchange for a bigger size and CHELSEA LEE told me not to bother sending them back I would just have to buy and new pair at a discount, which I did (thought I could flog the small ones on ebay, and wouldn't have to pay anymore shipping fees) but I am still waiting 18 days on, the tracking says they are still in China! Fingers crossed I get them... She said if they are not here by the end of the month I can have a refund but I just want my Ugg boots!

Its a rip off and a scam, I had already ordered my boots when I read the reviews surprisingly I received my boots no problem... 6 weeks later they have fallen apart. I have tried the live chat and Emailed the Famous Chelsea Lee only to have the reply "refunds or exchanged are only allowed within 30 days" I have sent over 20 emails explaining consumer rights with faulty goods and that they have to replace or refund and no one will help, I cannot get a telephone number or any reply now and I now can't get on the website. I think I am going to go to my credit card and see what they can do.
NEVER BUY FROM THIS COMPANY_ GET IT SHUT DOWN

BEWARE THEY ARE FAKES!. Placed order on the 11th Dec received them on the 31st Dec. Very bad fake's, the fur has been sewn through the outside stitching in some places the ugg label is crooked.
I have complained and they have offered a £40 refund, i paid by credit card and they wouldn't refund the card only wanted to refund my paypal account.
Hopefully will get some money back but that doesn't compensate still have to buy another pair for my daughters Xmas present.
SO BEWARE DO NOT USE THEM

Hi every one! This websiteis so ba i was so silly and captured by cheap prize didt reserach into the site and totally regret it now! I have got my parcel but i now want to send it back apparenty i can't as they don't have an adress but i can keep product and have refund this amount changes all the time! The people on live chat are obv chinese there english is realy bad! I have been so stupid and will be very luvky to get any amount refuded to pay pall ccount they can't even help me as the compnay don't have pay pal acut there whole site is a complete scam

After reading the reviews before I actually paid for my boots, I thought - well if they are good quality, but obviously fake, who cares as long as they look the part?!?

However, just have a quick read of below before you decide:

What is counterfeit and why is it wrong:
A counterfeit product is any imitation or fake made with the intent to deceive the consumer into believing it to be genuine.
Our goal is to help our customers to be aware of counterfeit footwear that is being sold to unsuspecting buyers as genuine UGG® Products.

•Counterfeiting is illegal. It has a significant impact on the global economy, removing tens of thousands of jobs and costing the economy an estimated $512 Billion of legitimate revenue a year.
•Counterfeiting is not a victimless crime. Consumers who believe they are purchasing genuine items are left with inferior items that cannot live up to the consumers expectations. Counterfeiters also hurt manufacturers, retailers, and the economy. Counterfeiters do not pay taxes nor do they provide fair wages or benefits to their employees. They frequently use child labor and have been known to fund terrorism, participate in identity theft, and often fail to deliver goods that were paid for, among other crimes. When you purchase a counterfeit product, you are funding and supporting this criminal activity.
•Counterfeiters are not accountable to human rights and environmental regulations such as child labor laws, anti-sweatshop laws, and restricted substances laws. The basic human rights of the workers employed by these counterfeiters are often compromised, as well as the workmanship and quality of the counterfeited product.

DO NOT ORDER ANYTHING HERE. The web site looks genunine but it is not. I wish I had found this site before I ordered.
I ordered UK size 4.5 for my daughter and was pleased that the order arrived within a week of ordering. However the shoes were too small even though it stated on the shoe "size 4.5" I contacted the company through their chat room and I talked to Angela She was ademant that they are not at fault and hve sent the correct size shoes and could not get throughh to her that the product is faulty. Eventually she agreedto refund the full amount less postage to which I agreed but as soon as I agreed she came back and told me that refund is for £5.0 and not £49.99.

They also tried to take money twice from my creadit card. I could not pay by PayPal but they wanted to refund £5.00 to PayPal
DO not be fooled by their refund policy. And talking to them is awaste of time.
I have taken this matter up with my creadit card company and they have marked this transection as a disputed item and will try to recover the amount from the UGG mall

I have recently orderd some uggs from this site after mistaking it for another which a friend bought some genuine uggs from. The mistake came by a simple hyphen in the web address.

After not being able to access the site to see my order status i found this site giving me these reviews which go me worried. I checked with parcel force and aparently my parcel is in china although I believed it would be arriving from the USA as the payment was converted to dollars.

As soon as I came to this site I decided to attempt to cancel my order, reguardless of wether the uggs would be genuine or not. I emailed the company asking them to cancel my order and to not withdraw anything from my account. If this had already been done I asked for a response to tell me of when it would be re-deposited due to my order cancelation.

I then went straight to the surposed 'live chat' after managing to access the site through the very first registration email I recieved. 'Angela' then did not answer my leading question which was asking when I would get a reply to my email reguarding cancellation. She proceeded to well me of my tracking number and where to track my parcel. Upon further questioning came the response that when the parcel arrives I should refuse it and it would be sent back to themselves.

I was hoping i could get some advice before the parcel arrives as its aparently already on its way. I was thinking of also ringing my back to ask their advice as my card is surposedly protected against internet fraud.

Any help would be greatly appretiated and for anyone reading this before buying, I would advise against it.