Uber

I have 3 mystery trips appear on my bank account that i have paid for a never took. Trying to get uber to give back the money is like getting blood from a stone. I gave them dates, times, amounts and a screen shot of my bank statement. Still not good enough. Will never use again, criminals.

After ordering out uber, we had waited quite awhile and could see on the App she continued to sit at the gas station down the road for 15 minutes. I called to ask her if she was still coming and she yelled at me "I'm $#*!ing driving down the road to get your $#*!ing $#*! you $#*!" after that I told her to cancel the drive because I did not want to ride with someone who was so rude and disrespectful. She needed up charging me anyways.
I am not one to write reviews but this was the worst service/ person I have ever had to deal with.

They also charged me over $100 on Halloween night for a 10 minute drive. If I would have know the surge charge would have been this much I would have called a different cab service. What's interesting is that same night we got a different Uber driver and they did not have a surge charge. So I'm guessing it's up to the $#*! hole driver. But regardless I will not be using Uber ever again. I'm a poor college student who was just trying to be responsible on Halloween night and not drink and drive. But $114 cab rides I cannot afford. Don't take uber. Call lyft, discount cab, or any other service.

The prices have been ridiculously high... they ripped me off so many times by charging more than the price shown upfront the last one was a toll fee according to them and there was no toll on the trip... sometimes the price can be fairly reasonable but i won't see the driver and if I cancel and request another ride the price will double or triple. Screw Uber!

I have a duplicate account issue ever since Postmates merged. I have been told over 20 times to log into my original account, even though I would send every message through my original account. They don't even read my messages, they repeat the same thing to me, over and over again. I called them a month ago, waited on the phone for 2+ hours, the technician appealed my account and said it'll be ready in a few business days. Still waiting…. All the Uber agents should be fired for not reading customer messages. I've never seen anything like this.

We arrived at San Fransisco Airport and walked towards the taxi rank.We were approached by a taxi driver offering to take us to our hotel he did say he was a Uber driver ( I do not have an Uber account). I knew that the fare should be around $45. During the journey our driver was constantly on his mobile phone either texting or speaking to other drivers. Arriving at our hotel he charged us $95.
I my opinion don't use them, i certainly will never use them again.

In my Uber. After 10 seconds I realized it's in the Uber, I ask Uber to call the driver and they told me they can't call, they can't give me his number, they only can send a massage. After hour I see I'm about to missed my flight but Uber keep saying they can't reach driver he might be in another ride and can't answer. I was texting the support ask them not to give driver more ride or have me make reservations, offer driver extra payment to return it, but nothing help. Uber just keep saying the driver might be in a ride and I should let him time to response. After a day (without money and any kind of documentation) I become very nervous and finally got it back with the help of the police. Uber could just tell driver he need to return it before he can get more rides, but they did nothing. Looks like they really not care about their riders.

Uber is price gauging. I ordered a 10 minute trip that was $10. Then suddenly upon completion was charged $44. Customer Service is Terrible. Need more Honest Competitors that have upfront price & not Rip off working ppl. UBER is a Greedy Company

Uber cab service is pathetic in India & you'll feel cheated everytime you travel with them. They will charge cancellation fee of Rs. 80 everytime the booking is cancelled by the cab driver due to his own reasons. Their so called promo codes never work and after paying the driver you have to lodge a written complain through your mail id or Uber app to resolve the issues and this normally takes between 24-72 hours to get resolved. Uber will refund the money and credit it in your uber account, so to use that you again have to book a cab. This is how uber forcefully tries to retain their customers.
The drivers are unprofessional. Customer support too is very poor in India. Their app is not up to the mark and multiple issues arise during payment.

This may be the biggest scam of the century. First off you could make more selling skis in Hawaii. You start the day by putting $30 in gas so you figure no problem I will make it back and guess what you will but thats it. Have had many days working 10-12 hours just to make $100 after their fee and the gas you walk away with $50 here is the kicker you get to run your car into the ground. Uber is a wake up call if you have ended up here your life is not going as planned. You need to change course I find myself scared to go eat off the dollar menu cause it will take me several fares to make it back. What is very sad is many people come to Uber needing money and bank on this opportunity being what it claims but it is not it is pure lying, greedy, bull$#*!.

Uber did not get my payment because the credit card was outdated. I would like to solve the matter but have not been able to do this on line. I am not going to spend 10 hours on line trying to figure this out since I am not that technical. A number to reach Uber would be nice.
The only reason I gave 3 stars was because the driver was great. Customer service?... There is absolutely no customer service!. Really. None! You will never ever be able to speak to anyone. If your question is not in their category of FAQ's then forget it. So how does that make you feel as a customer? Sounds to me like they don't want to talk to the people who are making their business grow. They are now on my do not call list.

Have been driving for uber for 3 weeks and they take almost half the fare and call it a booking fees and then another fare fee. They don't charge enough, they encourage people not to tip, they let passengers cancel and don't compensate for drivers time, they don't tell you the final destination until passenger is sitting in the car... I could go on and on. They use drivers to make millions but really could care less about them. Why can a passenger see picture of me but I can't see a picture of them? So many issues that I'm shocked they are still in business.

One of the worst companies to work with. At a time when inflation pushes up car maintenance and servicing costs, the price of gasoline - Uber has lowered earnings for drivers by introducing a preliminary trip calculation. Even if the trip takes 20 minutes longer, Uber will not compensate for the fare. While you are waiting for your Uber, we drivers are sent via Uber 10,15 or even 20 miles for the next trip. In Chicago, an Uber driver can drive 12 hours non-stop, but if he goes outside Chicago, time doesn't count and you can drive 24/7. Thanks to the Major of Chicago, we were sent into the era of slavery. If you dedicate your car and time to a company where, after deducting taxes and maintenance costs (without medical insurance), you earn as much as in McDonald's, then something is wrong. About 35-50% of your income is taken by Uber and the City of Chicago, then deduct your actual costs, this comes out, for each dollar you earn, you have about 30 cents left.