The service was really quick and professional! I liked it and I will definitely recommend it to my friends!
They lie to you, cheat and steal. Do not drive for them. They will not honor what they say or owe you.
Uber's new earnings for drivers include tips that are bad as cheating and stealing money from drivers
Cheating cheating
Uber app like to steal your money then claim they refunded you this why I prefer Lyft
Uber app like to steal your money then claim they refunded you this why I prefer Lyft
Why the driver have to give to Uber personal information of private bank account, l my sure they don't give company bank account information
Warning uber is a scam and there is no customer service and there drivers are drunks and drug addicts and sexual harassment
I left my holiday present in the Uber ride and Elaine brought to back to me. Hooray for Uber and Elaine!
Car went to wrong address. Was filthy. Charged me 3 x the estimate! Never again. Crap, crap, crap, crap.
I recently had to deliver my auto to the shop so, while at dinner the night before my appointment I downloaded the Uber App to my Android Cell phone. It's the most awful app experience I think I've ever had. It started out with a world map displaying Africa and no instructions. So, I tried to zoom in to the pickup location. It wouldn't let me select a location. So, I went out of the app and found the location. When I came back into the app Africa was once again displayed. I pasted the location into the text area. The app immediately changed the location I had pasted in to someplace several miles away. I pasted it again and this time it took or so I thought. So, I proceeded and entered a pickup time a few minutes into the future. Then the pickup time changed to about 2 hours in the future. Frustrated I drove the vehicle to the shop as the waitress said it may work better if I were at the pickup location. So once there I tried again. Finally, I thought I had it finished so I hit Done. When I hit that the price exploded to 3 times the original quote. So at that point, I abandoned the app and found a ride elsewhere. There was never any indication a driver would be sent. Once I was home about 2 hours after I had installed the app. My phone rings and it's an uber driver. He says "you called an Uber?" I said I tried to earlier. He said, "Well you're going to be charged for the ride." I hung up and got on the computer to complain. The Uber website is much better than the App. I was able to obtain an in-store credit once I found the right sequence. But I wasn't interested in credit. I wanted a bank reversal of the charges. So, I immediately deleted my account and will never use the Uber app or call an Uber again. I'm probably liable for the 7.50 cancellation fee I was never told I would incur but was charged just because I had installed the awful Uber app. Won't make that mistake again.!
Not one driver would never ask me to buckle up only aks for the pin #, now got greedy price got to high foe a 1.3 mile sad to high
I've wasted several hours of my time trying to register for this app. It's a scam. The support desk is completely incompetent, too.
This is the U.S. Who want to do business with a company based here that uses cars from Japan? Import buyers have destroyed out country.
In short, $#*! Uber. On Groupon you can get $25 worth of Sidecar credit for $5. Yeah. Your welcome :)
Uber you really got a good job, but i have an issue that the price in higher. If possible then provide my some offers and discounts.
The service and availability is good but they put exorbitant fare almost every day. Practically useless for daily commuters.
Saw 3 cars on map and none would come not a big enough fair for them. Stranded handy caped passenger.
I used Uber in 3 countries recently and service was totally good. They should work a bit their customer relationship
Never seen a small company give itself so may positive reviews on yelp. They do not even try to make them look real
While we have a bus strike uber are charging double fare students reported from student hostel edgbaston.
Overpriced for going small distances, treats employees awful, let's underage children order rides. Find better service they just f$#@ people all day
Overview
Uber's reputation is marred by significant customer dissatisfaction, primarily stemming from a perceived lack of reliable customer service and transparency in pricing. Many customers express frustration over unexpected charges, inadequate support during issues, and poor communication from drivers and the company itself. Positive feedback is scarce, with some drivers noting satisfactory earnings and enjoyable interactions with passengers. However, the overwhelming sentiment highlights a need for improved customer care and accountability, as many users report feeling abandoned and undervalued, leading to a growing trend of customers seeking alternatives to Uber's services.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members