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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
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I was searching the website and accidently pushed freeze price, which I guess meant I ordered it. I emailed my mistake, it was handled with no hassels.
I purchased a coach purse pre loved and it was fine with the exception that the zipper would come apart when the purse is opened! So I immediately contacted tumble-support and they were happy to help me with a full refund.
Thank you!
Excellent support team via live chat with a quick and efficient resolution of an issue
Very good experience. Cesar was very helpful and concise.
It looked to me like an order had been stuck in New York for over a week. As of now, it's all updated and on it's way..
I made a purchase and the wrong quantity received, Representative allowed me to do another auction for the additional item. Very happy with their help.
It was fun trying to get what I want at a good price. I'll be back again!
Received my mailing label on the computer. Next day my refund was in my tumble deal account.
Everything happened quickly and smoothly without a hitch!
I bought a "used" Coach straw purse that still had the tags on it for a awesome low price. It still had the tags on it so one never used it.
Tumbledeal was quick to respond to my email and quickly corrected the item ordered but not received. They also allowed me to retain the incorrect earrings I received. Great place to shop!
I'm very satisfied with tumble deal. This is my first time to purchase several items from TD and would recommend to anyone looking for a great deal. I love that if you have issues with an item, you can call or email a customer service.
When I found Tumble Deal I was hesitant, so I bought a purse, for $24, because I figured I could accept this loss if it turned out bad. It was GREAT. The purse arrived quickly. It was exactly as advertised. Everything I have ordered since has been the same great experience. I have got several of my friends tumbling as well.
Received 4 pieces of jewelry. All were crap! NOTHING like pics or descriptions! Inferior stones, back of stones sprayed with silver paint on stones that were supposed to be Swarovski crystals! Settings were cheap silver colored metal. Amythists were purple glass! Other items just as bad. And then they said they won't return my money because the items were 'final' sales. What a deceptive web company that needs to be shut down! And don't even try to tell me they have the 1000's of LV duffle bags they have supposedly 'sold'! THEY freeze the auctions to make it look like these pieces have been sold.
Dishonest, lying gougers. Watch out, people! Be sure you pay with a credit card!
Tracking showed several items were delivered April 23rd; however, I hadn't received them. I was anxious to get my purchases because they were meant to be Mother's Day and May 12th birthday gifts. My queriers were answered promptly, but I didn't feel satisfied because I still didn't have the items I already paid for. Then my fiance realized he had forgotten mail in the glove box of his car... there were my purchases. Also, customer service was going to replace my items after I filled out a form. Fortunately, problem was resolved with the discovery in the car's glove box! Thank you
They listened & told me what action was to be taken
I have bought several items on Tumbledeal & have been completely satisfied each time. I also had to cancel one of my orders & the customer service handled it quickly.
Great. I was taken care of immediately. I only had to send 1 email. Thanks Tumbledeal.
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear that you are unhappy with the jewelry you received. We have reviewed your correspondence with our support team and it looks like we were able to offer a full monetary refund for your damaged item, in addition to setting up a return with a full refund in store credit for the other items that you purchased but are unhappy with. The return label for these items should have been sent to you this morning. Please contact us at support@tumbledeal.com if you have not received them yet.
Also, when an item stops tumbling, it doesn't necessarily mean that someone purchased it. Our algorithm will stop an item from tumbling after it reaches a certain point and re-schedule it to tumble again later. This way we are able to operate in a way where we can continue to function as a profitable business. Hope that helps to alleviate some of your concerns. Thanks for taking the time to share your thoughts about our site!