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Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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Great experience! Although I don't believe I will need to contact you in the future, I appreciate the assistance I received on my recent purchase!
Tumbledeal is a great way to purchase items that I cannot afford at retail prices. I'm happy with all my purchases...
Sent me the wrong cord for iPad 4 but is sending anew one
Waited no time at all for order. Eric from customer service side was excellent! I would highly recommend
Very good customer service, very professional which they really are. Keep up the good work.
Today I received a second quilt (after not receiving the first one ordered) which customer service is sending me a mailing label to return. I finally received a quilt 3 days ago and the reordered quilt came today. Go figure!
Customer service has been very supportive and responsive to my needs.
Thanks!
Prompt clear and concise response was given to me concerning a refund when my order was cancelled due to lack of inventory.
Free ship code didn't work for me- (I think I forgot to hit apply) anyway, emailed customer service and within minutes received a response - I received a credit on my account for the amount of shipping that should have been free - and the service provider was very professional and nice!
So grateful to have discovered this site! Thus far I've scored a sublime Coach handbag and two sets of beautiful (COTTON!) towels!
So excited to receive the deal alerts each day!
Whoever thought of this type of shopping experience needs to receive an award!
Thank you! Thank you! Thank you! :)
Promo code compliant I wasn't able to receive the "Free shipping", however, I received an acceptable explanation."Free shipping", however, I received an acceptable explanation.
When I returned the purse and when you received it was handled very quick
Returned an item, had no problems. Quick return credit was issued.
I made the error of putting the wrong address on an order, a simple email, & fixed. Loved my service... thank goodness for superior customer service!
I received everything in a short waiting time. I've ordered 4 times and everything is just like it's pictured and described. So happy to find this site.
Very on top of things handled immediately thank you
The item I ordered did not come with all of the attachments. I reported this to TumbleDeal and had a resolution to my problem within 3 days!
I received 1 pair earrings I ordered and the other went back after contacting customer service my other pair were shipped right out.
Thanks again
I bought a purse and it was bigger than I thought and wanted to return for credit and customer service was a real big help to me. I shop here and the prices are great!
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
Hi Susan. We sincerely apologize with the issue but are glad to hear that Chelsea was able to take care of you. Please don't hesitate to contact us if you need assistance with anything else. Thanks and have a great day!