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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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It's seamless to work with such polite, professional (like Claudia). I have recommended your company to many friends and colleagues so far.
Thank you
Everything except the pearl earrings have been very pleasing to me so far. The stems on the pearl earrings came bent from heavy packages being put on top of them. If they had been put inside a box that might have prevented them from being damaged.
My rep London was awesome but I need my refund immediately as I am disabled and had some very high unexpected expenses
I rec'd an email about my order, however the tracking number wasn't working so I sent a message off and within 24 hrs. My problem was solved. Thanks
Well received, customer support very helpful on return policy.
Everything is made in time. I'm waiting for a trouble with USPS and then I will be able to rate the returns service.
Amazing! So little problems getting things done... I am very surprised, but thankful.
I HAVE GOT A FEW THINGS I GOT A HAT BAG THAT RIP AOTHER PIECES IT BROKE I ORDER A PURSE THEY SEND ME THE WRONG ONE I CANT EVEN TALK TO ANYONE I ORDER A 2 PIECES GEM I ONLY GOT 1 PIECES SO AM DONE NICE THINGS BUT ITS
I have forgotten to input the promo code before proceeding with the purchase. Sent in the request regarding my oversight, got an response within 24 hours, a store credit was offered. Impressive customer service.
Thank you.
Shipping and Tracking was very show to when the order was to be shipped. I understand the the Texas weather was a big part of this. But hopefully the next order will be much better.
We apologize for the delay in your shipment, Georgette. Hopefully the next one will get to you much quicker now that the weather has cleared up a bit. :)
I had to change my password since I forgot what it was. Then could not get back to the page where I was paying. She helped me do that.
I've ordered from this company 2x, the 10ft power cord in pink and was very very pleased with these items. They were of good quality. The items arrived just as they stated. I plan to continue shopping with this company. One thing to approve this site, is to show the products on models. Great website for great deals.
I happened to stumble upon Tumble Deal. Not only are the prices on products extremely low, the products themselves are top notch. All you need to know is the product and what deal is really good.The customer service team is prompt, polite, and very helpful.
After ordering several items, I tried to find out where they were in the delivery process. I was unable to locate tracking info for a set of sheets. Chelsea responded to my email with a willingness to help.
The immediate response to my question left me a very satisfied customer.
They took care of my problem in a flash, no questions asked
Received broken earring, account was reimbursed. Very happy!
I had ordered a gold pair of earrings instead I received a light blue set which is very pretty and I would loved them to but I sent a note to customer service and to see if I could still order the first pair again and they was not only going to try to get them but said I could keep the ones that were sent. I was very surprised and thrilled this don't happen often I guess but it made my day I really like the earrings. Thank you
Extremely helpful, knowledgeable and prompt. Very pleased.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jackie.
First, we'd like to sincerely apologize for the condition of your handbag. We take product quality very seriously here at Tumble Deal and we want to make it right. We just looked into your account and it looks like our customer support team has responded to your inquiries and have issued a prepaid return label. So you're all set up for a return. Please don't hesitate to reach out to support@tumbledeal.com if you need assistance with anything else. Thanks!