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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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I felt very sadden by the merchandise that I received. I wanted to wear everything that was purchased, but I could not.
I contacted your Staff with my concerns and they moved swiftly
To resolve my problem.
It's very nice to deal with a customer service department that is awake and on the ball!
I realized after reviewing my Pay Pal account that I had ordered the wrong size bed comforter. Sent email to link and within ours got a respond. And directed to send order number. I replied with info requested. And received another email from Chelsea. She gave me the info I needed. I am very please with the customer service thus far.
Loved response and it was quick.
Not happy with item I received as all parts were not included. I must now wait on return label, send back, and they send another.
Tumbledeal was trying to get me to send a second email account and password but I only have one so I queried the support team and they took care of it for me immeiately
Needed to cancel order and heard immediate reply. Cancelled order with no hassles. Awesome
I was sent the wrong bracelets, but the support team took care of the problem very quick.
I had fun with Tumbledeal. I ordered a cool purse and it shipped right away. Thank You.
Received communication that order was shipped and would be delivered shortly.
I was also asked to wait for at least 24hrs for delivery but after 3days it never turned up. Two orders were made but only one came through as per shipping date.
An inquiry e-mail was sent on 6/14/15, the order was delivered on 6/15/15.
Thank you, will continue to visit your website.
As a new customer, I was skeptical about Tumbler. Everything has been great! Prompt communication. Pleasant staff easy deliveries. Items ordered are just as pictured with very good quality. Would recommend
Anytime I need help with anything tumbledeal is fast too help resolve the problem!
I wouldn't recommend for any woman or man to purchase jewelry from TumbleDeal. Why? I heard about this website through Yahoo links and thought it was interesting. They had a sale going on for "gold" jewelry. I was so convinced to purchase a pair of 18k gold earrings. They looked so beautiful that I couldn't resist but freeze the price on them. I ended up paying only $8.00. I thought it was a great deal and thought the shipping and handling was so cheap, $1.00. I received them at the time I was suppose to expect the delivery. I wore them the same day and trusted to know that they were gold earrings. Forty-eight hours later, I noticed the area around the earring was a bit greenish and took them off to inspect them. Sure enough, the gold was turning to a bronze color and the clip had a bit of green around it. DO NOT purchase jewelry from this website even if it says that it is 18k. It is a lie! I will never purchase jewelry again. I highly believe their handbags are fakes too.
Chelsea was very professional and pleasant. She tracked my delivery and it arrived safely thanks
I was charged for "free shipping". Sent an email an within a few hours I had a response on a Saturday! You don't hear from most companies for at least 24 hours & not on the weekend. I am a new customer but will be around for a long time!
Tumble deal is a great website to find great things at a amazing price. I will continue to be a customer, the customer service is one of the best I have encountered in a VERY long time.
Nothing but great service. I have had no problems with them at all. I heard all these negative things about them. I have not experienced any of them! Give them a try you will not be unhappy
Ordered a bracelet. Different one received and the size was fit for a little kid
Love the prices, fast shipping I love everything I bought.
I am a first time user of this service. As of right now the experience I have had was not bad but I can't say anymore until I receive my order and determine the quality of the merchandisee.
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adele. We strongly encourage all users to read the product description for making a purchase. We have reviewed the order number you provided and the item you purchased stated that it's size was 2.5". If you feel this is different than the size you received, please contact us at support@tumbledeal.com and we'll be happy to look into this further. Thanks!