TumbleDealReviews 1,381

I calle Curtis to ask about how I return a purchase. He said I should expect the return envelope in about 5 business days. When I didn't get it after 13 days I called again and got same man. He apoligized and said he had sent it via email. He then sent it to mem in my office and I printed the return mail sticker and put in the mail same time.

I ordered something I later had second thoughts about. Fortunately, the sale was canceled in time.

When I contacted them regarding my purchase that was defective, they were very quick to get me a return label so I could return my purchase.

When speaking to employees, they were understanding, professional & got the job done. Had to wait for some time before I was sent an email giving permission to return a purse, but it happened & purse was returned.

I purchased a handbag that turned out to be a heavy tote bag and I don't like the look. I called and said I want to return. They told me to wait a few days for Return Label which they e-mail to me a few days later. I mailed the item back. They e-mailed me again about how I can obtain the credits. The transaction was easy and they do what they promised. Excellent.

I have ordered from TumbleDeal in the past with no problems, its nice and refreshing in this day and age to know that when there is a problem the customer service is spot on, takes ownership, gets back to you in a timely manner and finds a solution. I will continue to do business with TumbleDeal.com in the future, largely due to the customer service I have received.

Awesome... frp, product to customer service.
Thanks.

Timely response to shipping problem. Solution was extremely fair, and I will continue to be a customer.

Delivery - outstanding
However my first purchase the size of the bag was misleading or rather didn't pay attention to details. I was expecting a big bag got a mini bag instead.

I think that more info for products like jewelry needs to be on the information list about the item. Like is it nickel free or what kind of metal is the item made from. Some people have allergies to certain metals. I like this site Tumble Deal & I have liked every thing except my bucket bag but, my concern for using the purse out weigh keeping the bag.

I had a great experience with customer service. My request was processed right away and all my questions answered. Thank you.

Needed direction on how to set up credit card billing from shipping.

I had trouble using my store credit. The associate helped me every step of the way, and was so nice.

In answering my requests, they have been prompt and courteous. Never irritable like a few other sites I could mention.

I called Customer Support and spoke to Curtis. He was professional, courteous and friendly. He resolved my issue quickly and easily. Thank you, TumbleDeal! Thank you, Curtis!

All contact was via email and resolved to my satisfaction in a matter of hours.

WHEN YOU DO NOT RECEIVE ITEMS YOU DO NOT WANT TO BOTHER ANYONE BU THIS YOUNG MAN ASSURED ME THAT IT WAS NO BOTHER, I HAVE TO FILL OUT A PAPER TO TELL HIM WHAT I DID NOT GET. I AM SO CONFIDENT THAT I WILL RECEIVE THE MONEY BACK ON MY CARD. CESAR. THAT WAS HIS NAME. THANKS A. LAURIA.

I had received an email on the 18th that I would receive tracking info for the pearls I had purchased within 24 hours and I had not heard anything else. Curtis replied very promptly and told me my package was delivered this morning to my house.

Browsed through lots of deals not expecting to see anything good. However, there was lots awesome stuff I didn't know where to start! I wasn't expecting to buy anything, but saw a good deal on a kitchen gadget so I had to freeze the price! Website is very easy to use, easy to access and modify things in your account.