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Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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The service and the insurance that my problem will be taken care of and it was imeadeatly done in a pleasant professionally. Nice exprience.
Tumble deal has a huge selection of quality items. If someone outbids you, you can bet again in the next round. Glad I found shopping sit.
I accidently ordered king size bedding and I needed standard. I sent e-mail and my order was cancelled immediately. Great Save!
Great communication, excellent customer service and so efficient. Will definitely be doing more business with TumbleDeal.
I had a very positive experience, the staff was knowledgeable and helpful.
I purchased a handbag and when it arrived, the metal on it was scratched and zipper area was mis-shaped plus the color was not accurate. However, Customer Service has been very accommodating in providing the necessary materials/information to send my merchandise back for a refund.
Everyone involved was very courteous, and professional!
I had ordered blue sapphire earrings and the ones that arrived were pink. I emailed TumbleDeal and the answered right away that they were reordering the right color and to keep the pink ones.
That's good business and I will keep looking for bargains on TumbleDeal!
Edna Dutra
As I tried to scroll on a touch screen mobile device, I accidentally touched a button which stopped the sale. Being brand new to this site, I panicked because it was a $500 deal which I really didn't want. After contacting the site, I was assured that if I didn't purchase within 10 minutes, the sale was cancelled. A quick response to settle a worrisome error.
Very helpful, professional. A pleasure to deal with. Look forward to shopping on this site often.
My question was answered quickly and professionally. Good experience.
No long holds, cordial and professional representative, easy to understand, quick fix.
My purchase experience was not good. However, the support I received for the resolve of this issue is excellent. The response was speedy and trouble free. I'm very pleased.
Even though I responded to a robo-mail, your customer service department answered with an explanation. Nice to know there's someone out there.
Everything that I have ordered was delivered quickly. The jewelry should have more details on size; especially the bracelets.
I could spend hours upon hours reviewing the various events. There are so many great buys... you have to be quick though:-)
I have never been one to purchase online, I just don't like to buy something I can not touch first, the zipper on the bag that I purchased wound up being defective (the reason I like to buy in person) I thought well here we go, but the return policy was very simple, I recieved emails about the return policy, had questions about that and all questions were answered, bag has been returned with no problems. I will order again as some point.
Really enjoy doing business with Tumbledeal! Very fast shipping. Very helpful and quick response to item size shipped problem. I will always look there first when I need something. Sure beats the other sites for fun when making purchases. The items I ordered were great quality and actually more than I expected. Thank you Tumbledeal.
Sharon
Ordered a set of two and received only 1. Sent it back and got a set of two very shortly.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690