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Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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They are on time when it comes to answering question.
I purchased a watch that did not work. I requested to return it and be refunded. I was promptly given the procedures that will be needed to make this happen.
I had purchased a pair of earrings and whemn I received them they were broken needless to say I was not pleased... I e-mailed the company to tell of my issue and Chelsea had quickly responded she was very pleasant
I just started using Tumble Deal and I love it! Love the selections and bargains! I had to contact customer support the other day and they were very prompt and courteous.
There was an issue with delivery of my purchase; TumbleDeal was great about letting me know what I needed to do on my end and once done they handled things on their end with expedience and professionalism. I love TumbleDeal and will remain a loyal customer!
I forgot to use freeship on my order but it was explained to me why I could not use it on my order, I am happy with all I have received.
My purchase was defective. Customer service was great!
Placed a 2nd order the same day and did not remember to put the FreeShip
In when checking out.
I sent an email to address provided and received a credit to my account for the shipping charge.
Very fair resolution to my problem.
Thanks~
Although unhappy with the product I purchased, ( Milano bed sheets) I am very happy with the service I have gotten from all of the staff@ Tumble Deal! Thank you!
Couldn't be simpler! As they recommend, make sure you fill out all your information before you start shopping.
I could 't believe how smoothly everything went after I won the bid
Had a quick response to my inquiry which was totally satisfactory.
I purchased a case with keyboard. The only trouble is, I don't have a tablet to go with the item. So, I realized my error in ordering it, the same day, and cancelled the item. Thankfully, I am getting the refund.
Very responsive. Heard back from them in the same day with my information on exchanging my item.
I received a pair of earrings that would not close properly. I sent an E-mail and received a positive reply within several hours. Good people to do business with.
1. Customer Service addresses needs in a fast and efficient fasion,
2. Products are great,
3. Shipping charges very minimal,@ $1.99.
4. Rewards "good" customers with Free Shipping!
Chelsa handled my issue immediately. I froze an offer for 7 bangles in 18Kt plated tri colored. I only received 3 one of each yellow, white, and rose gold. I was sent a return label within 2 days.
My experience with Tumbledeal deal was positive. I do think shipping is a little slow. Well slower than the 'ships within 1-2 days' they advertise on this site. And the original price shown for the handbag I purchased was high. But other than that I'm still a satisfied customer.
I called on a weekend, when the office was closed, assuming it would be days before I even received a reply to my e-mail. Within a few hours, I had a response and the problem was already resolved. AMAZING customer service!
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690