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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
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I ordered a perfume set and never received the article!
I had questions about finalizing an order, and spoke with a customer service rep by phone, who was very helpful and gave me tips on navigating the check-out procedure. I also had questions about how to maximizing my chances of getting the item I'm bidding on. Very pleasant rep!
Item received was not what they published. It was a poor copy of a swarorski bracelet and it was torn. They issued me a refund.
Showed pictures of a defective dye job and the customer service representative was so helpful!
No hassle returns. I just e-mailed customer service with my purchase issue and received a response quickly. The issue was resolved quickly.
I have purchased 5 items now. Wow, The saving is awesome. I absolutely love my jewelry. If it weren't for you guys there's no way I could afford this quality jewelry. Thanks so much!
The products that are on TumbleDeal are excellent.
I was treated with respect and kindness.
The Representative was very understanding, and accommodating to my needs,
I had ordered many things but one package got sent to wrong house but with customer service help, shipping numbers and right contacts I picked up my package at post office today
THEY ARE NOT REAL SWAROVSKI! I purchased the Clear Crystal Slake Black Silk Bracelet Made with Swarovski ELEMENTS! Now that I received the bracelet... I should have read the ELEMENTS part. This is not a SwarovsKi bracelet. THANK GOD I paid $7 for it! 1 Should have known. I would not even pay $5 for what I got. Its a cheap quality bracelet - made out of foam - with cheap rhinestones glued on. I can literally see the glue! I've purchased MANY Swarovski items... rings, bracelets, sunglasses, paper weight... this is not their quality. Save your money and time. DO NOT BUY!
Hi Crystal. We can assure you that all items offered on our site are legitimate and as stated in the product description. If you feel there is a discrepancy between what was stated and what you received, please contact us at support@tumbledeal.com and we'll be happy to look into it further. Thank you!
I enjoy the ease of returning a product! No hassle!
Thank you for wonderful customer service. The return process was easy because of very prompt and efficient customer service. I would definitely share the experience with my friend. Thank you
Ok the concept is very appealing until you realize it is a total scam. Don't fall for it! The bag I received smells of chemicals, very poor quality and clearly a fake! Look beyond this site if you want to purchase any of the products they offer, you will find better deals elsewhere and probably will be the real thing. Also if it seems to good to be true it probably is!
Hi Nancy. We apologize that your handbag arrived in this manner. Please contact support@tumbledeal.com and we will be happy to investigate further. Thanks!
I have bought several things and all were of good to excellent quality
I don not recommend this site. The Name brand product I purchased is not real & of good quailty on this site.The Description states MKF Collection. I purchased the item as a Michael Kors Factory Product. The return policy is not exactly as stated under the products.
Hi Synethia. MKF stands for "Mia K Farrow" and is a part of the Mia K Farrow collection offered on our site. We do offer Michael Kors bags, but those are labeled as "Michael Kors." If you feel that an item has incorrect information in the product page descriptions, please contact us at support@tumbledeal.com and we'll investigate further. Thanks!
When I entered all my credit card info etc.and placed the order, it would not accept my address. None of the addresses they entered matched mine. Whoever helped me was able to enter my address manually. Mi was then able to place my order
Reaching a live rep was easy and she was so pleasant.
I bought a David Yurman perfume which is a pale watered down version of the original and I can't return it they say
Hello Metilda. We can assure you that this is a legitimate David Yurman perfume that you purchased from us. If you'd like a little more validation, please contact us at support@tumbledeal.com and we can further assist you.
Colors are awesome but bras are of very poor quality. After purchasing I decided to keep them but big mistake. Less than two months later the clasp on one of the bras is gone and another bra has an obvious hole in the material. I missed the return date by a week. I have paid less for bras and they have lasted longer. Steer clear of this one.
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Alice. All of our products should reflect exactly what was stated in the product description. If you feel there is a discrepancy in what was said and the item you received, please contact us at support@tumbledeal.com and we will assist with a resolution. Thanks for your patience!