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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
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I've purchased so many items (lost count) on this auction site and have never been disappointed. They are as honest as the day is long about possible prior usage and it ALWAYS turns out to be a whole lot better than Tumble Deal says it is. Extraordinary prices and fast delivery make for a great experience. The only problem that I have is when to stop lol. You'll love it!
I was very satisfied with the quality of the men's slippers and the price I paid after watching the price drop on TumbleDeal. I will definitely order again.
I was very skeptical as i had never Ordered from this site before, it was just as I had expected. Love love my order. Will recommend this site to my friends.
I received an incorrect item, and they were very quick and courteous about returning and refunding. I was worried, and my worries turned out to be unwarranted.
I WAS JUST WHAT I WAS LOOKING FOR, BECAUSE MY GRANDSON ALWAYS GET MY KEYS AND WHEN IT IS TIME TO GO SOMEWHERE I HAVE TO SEARCH FOR THEM...
Loved the product. Thank you for your prompt delivery.
Everything from buying to delivery was very easy. The products were way beyond what I expected them to be. I will shop here again and tell my friends about it. WONDERFUL EXPERIENCE! Love everything I got!
I have been satisfied with every purchase that I received from Tumble Deal. I get complements on every thing that i buy.
Got my merchandise on time; well packaged and with a special pouch for it to be in when I am not wearing it and prevent tangles. Nice touch.
This iPad 2 cover is exactly what I was looking for. Perfect!
I just began shopping through Tumbledeal... it is not only very trustworthy it is fun!
Ordered a set of battery operated doorbells and was surprised at a quality of the items. Once one was set up, the doorbell rang louder than the one it replaced! For price it was a great deal.
It says you can track. You cannot! It says processing until shipped, then shipped until it arrives. I've ordered a few things from them, spent too much money. This last item is the last straw. It has said "shipped" for 10 days. Still nothing and still can't track. I have emailed and tried their online communication. Nothing. No response at all.
Very disappointed and will not order again.
Ordered and received the king size cream bamboo sheets I have never seen such flimsy and poor quality bed linens before. They say they are king size but maybe they will fit a queen bed. Supposedly they where $214.00 dollars I purchased them for $41.00 as the saying goes if it is to good to be true it probably is. This was my first purchase and will be my last.
Hi Madeleine. We are so sorry to hear that you aren't happy with the sheets you received. We are confident that all items on our site are exactly as described in the product's description. If you feel there is a discrepancy between the item you received and how it was described, please contact us at support@tumbledeal.com and we'll be happy to work towards a resolution.
I was initially excited about possibly receiving quality merchandise fir a reasonable price. I ordered with the best intent, but received an item that looked nothing luke the advertised item. It was smaller and of poor quality. I will attempt to return it, but am not hopeful based in other reviews.
Hi Virginia. We sincerely apologize that the item was not what you were anticipating. We go to great lengths to make sure the items are accurately described, but sometimes there may be some things we miss. Please send us an email at support@tumbledeal.com with more specific details and we will be happy to look into updating the description to be more accurate. Also, feel free to reach out to us for an updated status on your return. Thank you for your patience!
I wrote customer suppport at least 5X (different products each time) about not being able to unfreeze an item-the "X" box wasn't appearing in item description to unfreeze and allow me to go back to shopping. I got no viable response, if any, just boilerplate language that included admonishment for repeatedly writing on the same subject. I wrote them and stated that I figured that the malfunction then was likely not a malfunction, but used to trap customers on an item so they would relent and buy. I requested that they reverse all orders and have a supervisor contact me. They DID reverse all but one order-no supervisor, or anyone else, contacted me. Last item not reversed? The "bamboo sheets" that another reviewer (here) who ordered them wrote were actually POLYESTER. I had 7 orders. I typed all into the order ID number box below, but don't know if the field will take the numbers or not. Whomever edits this review can check my account and see all the cancelled items - 6. Additionally, if you get a no-cost shipping deal and type in the code, but forget to hit apply (not automatic!) it doesn't transfer. The "deal" is not automatic once you qualify. Even if you ordered repeatedly in one sitting. So, to me, Web site functionality is BAD. I have the emails to and fro customer support should you wish to receive them.
Hi Carol.
We strongly suggest reviewing the description, materials, color choices, and any other features that are important to you BEFORE freezing the item. Once you freeze the item, you lock in the price you are willing to pay, and you will have ten minutes to check out. However, if you review the item details and decide it is something you don't want, then do not freeze the item, otherwise you will have to wait ten minutes for the item to clear before you can start on a different tumble. Hope that helps!
So unhappy with the item received. It is obvious a replica or knockoff, whatever you want to fall it. As soon as I opened the package and saw the Chinese symbols and tag on the bag I was pissed. Not to mention the bag looks used and old. Only bright side is I am not out a ton of money (only $36). But the point is that the site markets as if you are receiving genuine items. Yes I am aware of be careful of what you pay for and if the price sounds too good to be true it just might be. But if you are marketing your self and conducting business as supposedly a reputable business company, there is some belief on the part of the consumer that they are receiving a legitimate item. Yes I took a gamble and I lost, but trust me I won't be gambling anymore. I normally am a cautious shopper and decided to give this site a chance. Wish i had followed my instincts. Please buyer beware and stay away. Nothing legitimate about this site or their products. Oh and by the way the $36 item Item I ended up purchasing. Which by the way they say retails for $199, normally retails on every other site (including amazon and Zulilly) for between $34 and $39 and here they started at two to three times that price to bid only to end up paying regular price anyway. So just goes to show the type of business this really is. Please check other sites. You will end up fairing better and probably with a genuine product.
Hi Tanya. We looked into your order and it appears you ordered the value MKF brand handbag. This brand is much less expensive than the designer bags from high end brands like Michael Kors or Coach, and they won't be as high of quality either. With that said, we have sent out a return label and are awaiting for you to proceed with the return. Please reach out to us at support@tumbledeal.com if you run into any troubles doing this. Thanks!
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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Hi Diane. We see that you contacted us on 8-5, and we responded the same day letting you know our typical ship timeframe is 7-14 business days. After further review, it looks like your item was delivered on 8/11. Please contact us if this is not correct so we can take care of you. Thanks!