Trustpilot

Trustpilot is not a legitimate review site. They work solely on behalf of the businesses and not the consumer. Trustpilot only goes back 12 months. How can 12 months of history on a business truly reflect anything? It can't.

I had a trustpilot account for a while made some reviews then one day I got a e-mail to tell me that my comments have been withdrawn and my account has been deleted trustpilot you call yourself my a##

They removed my review on one entity several times - claiming I wasn't the entity's customer. This was because the entity who's their client pay them to remove negative reviews. I provided solid proof that I was a customer of Trust pilot client however they eventually just removed my review. Rather disgusted by them and won't trust them at all with their style and approach. I have reported them to the consumer bodies

I put up an honest review of a shed I got put up.
Trustpilot then ask for proof etc. After submitting the steeltech shed company flagged it as false so I was then ask for more information which i provided.
Then I was told it was been talking down because it was 12 months since last contact with the shed company.
When queried they said even tho steeltech shed pays them for reviews it was nothing to do with the decision.

Don't trust Trust Pilot reviews, they are removing legit reviews. After i raised a legit issue i had with customs charges from a UK company the same company complained. The company is quite clearly trying to hide the fact that their products incur customs charges outside the UK and using a different umbrella company on their invoices to hide it. After i provided evidence that this was the same company Trust Pilot chose to ignore it. They are assisting a company to hide this fact which will help consumers.

I tried to leave a truthful, accurate, middling review of a company on TrustPilot. The review was immediately disputed as "suspect" by the company I was reviewing, and TrustPilot asked me for more info, which I provided in the form of e-mails / chat logs that I had from the company on question.

Despite this, Trust Pilot claimed my review was not valid because the date/time of my review and the chat logs did not match up, claiming I somehow left the review BEFORE my experience with the company... ok, how plausible is that?

I will never again trust any reviews on Trust Pilot. In fact, I will stay well clear of any company that relies on them for their own reputation.

They deserve NO STARS.
People usually go online to vent their bad experiences with a retailer or a trader and to warn others not to do business with them. I wrote about how I bought these Blu-ray movies from the NZ DVD shop, and when one of the movies was faulty, I asked for a refund, and they ghosted me. Trustpilot set up an account for me as soon as I submitted the review, then shockingly, five minutes later, they suspended my account because they couldn't verify its authenticity.
I wrote one review, and Trustpilot suspended the account they opened as a default five minutes later. The audacity for them to use the word trust as part of their company name.

I just got scammed purchasing a product that Beauty Trustpilot 'spent 3 months testing and highly recommended'. I've always been under the impression that Trustpilot was a trustworthy source of information and reviews and am very disappointed to find out otherwise.

The product I ordered and is strongly recommended by Trustpilot is Rosacare laser hair removal device. They are now out of business, shut down by Rose Skin Co obtaining a court order against them for using a similar name and offering a copycat inferior IPL hair removal device. All customer reviews speak of being scammed, ghosted, lied to, and embarrassed by their purchase from Rosacare, so highly recommended by Trustpilot.

I am a person of integrity and have never submitted a false review. But recently TrustPilot removed my review of Kaffekapslen without providing a detailed reason and they have not restored it despite me providing a copy of my purchase invoice. Something seems very suspicious. I had previously had no issues with several detailed reviews of various companies. I don't intend to leave any more reviews with TrustPilot.

I wrote a review on there for a company and it got removed after the company reported it. I sent TrustPilot allll the proof I had of what happened as I mentioned in the review and they replied back saying the proof is acceptable and I'm in the clear. I then replied mentioning that I still don't see my review put back up. 3 days later TrustPilot sends another email saying that my review has been permanently removed because of "containing personal information". Funny how that was not a problem in the beginning because no personal information was included in my review to begin with. TrustPilot will always side with the company since they get paid to. Plus they also get paid to accept fake reviews of the company that are so obviously emphasized and created with fake accounts. Stay away from them.

What is the point of a review site if they only show the reviews the companies approve of? I wrote a critical and 100% true review of a COVID test company who were basically scammers. TrustPilot showed it, verified it, and then removed it. Thus, don't waste your time writing critical reviews, verifying them etc, and do not believe the good/bad balance of reviews on TrustPilot.

Stay away from this site. Specially if you want to deal something real. If you want to find something real and wants to know the true about a company then trustpilot is not trusted. All fake and cheap purchased reviews they publish. Do not believe these!

The reviews are manipulated to satisfy Trustpilot's clients, which are the companies being reviewed. So, if you have a good review, they will accept it. If your review goes against Trustpilot's client interests they will simply remove it.

Don't trust trustpilot! If you write a negative review and the company doesn't like it they'll just remove it a terrible review site that gives the company the power to promote fake reviews and delete real reviews... the whole point of a review site is for the customers to post their own experiences not for companies to say your reviews is negative so it's not allowed... that defeats the whole purpose of the review site.

I joined trustpilot to leave a review of my retailer. I left a review in good faith and shortly later it was flagged as 'relating to fake review companies' and my account was suspended. They emailed to let me know and told me to reply if they got it wrong. I did reply but got no response or explanation and that was 6 months ago. So my account is still suspended with not contact from them or explanation or response to my email.

Biased review site. If you write your honest negative opinion about a company, your review can just be removed from Trustpilot. They Say your experience was not prove to be authentic, when you even gave your tegistration number. Horrible! Avoid the site.

The Truspilot keeps deleting real reviews from real people with original relevant content and keeps promoting prepaid fake "positive" reviews, written by freelancers from upwork.com and similar, the freelancers get paid like 0,10 cents per positive review :)) ) No wonder, nobody reads them. They are all the same.
On the contrary, negative reviews could be really helpful for potential buyers/ service users.
The negative reviews are usually long and detailed. The positive reviews are very short and they all look the same, like "oh, this company is great, end of story".

Trustpilot is in fact and advertising platform for murky businesses, like their counterpart, the Russian website UK4ru.com. We tried to place a negative review about the www.uk4ru.com, but the Trustpilot removed it... as they need a "special permission" from Mr Donald Trump to be able to criticize Russian hackers... Birds of feather stick together.

If you criticise a 'verified' company, then Trustpilot will do everything in its power to remove your negative comments. They will make it as difficult as possible for you to prove your dealings with the company you criticse, using technicalities to remove posts even though you send proof that is completely reasonable. I sent one email of proof against a verified company, but because my brother was also copied in, they said they couldn't accept that as proof as maybe my brother was dealing with them and not me! So why is my email included! Another example was the company responded to my Trustpilot criticism personally, apologising for all the problems we had experienced going back months. But because this was dated the day after my review, it was rejected to. Surely you just need to prove, beyond reasonable doubt hat you are dealing with them. But no, Trustpilot want to remove negative content so the verified companies keep paying them!