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Makayla S.

1 Level 1 Contributor
  • 4 Reviews
  • 16 Helpful Votes
  • 0 Thank Yous

Experience: Education, Shopping, Computers & Technology

Member since January 2018

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4 Reviews by Makayla

I wrote a review on there for a company and it got removed after the company reported it. I sent TrustPilot allll the proof I had of what happened as I mentioned in the review and they replied back saying the proof is acceptable and I'm in the clear. I then replied mentioning that I still don't see my review put back up. 3 days later TrustPilot sends another email saying that my review has been permanently removed because of "containing personal information". Funny how that was not a problem in the beginning because no personal information was included in my review to begin with. TrustPilot will always side with the company since they get paid to. Plus they also get paid to accept fake reviews of the company that are so obviously emphasized and created with fake accounts. Stay away from them.
Was told package will arrive on Monday. Never did. Supposed to leave package at front door. Never did. Now I have to use my gas to pick it up myself from a post office. They didn't even give specific address of the post office as if my town doesn't have 500 of them. Horrible experience. Good thing shipping was free. Would've sucked more if I was charged for it. Never shopping from Joann again.
I seriously don't understand Chegg's mind. Recently I've had to reset my password sooooo many times. At least ten times just this month. I use my computer to access my online textbooks since it's annoying reading the textbooks on my phone. I use my phone for the Chegg Study app. Sometimes I use my phone but I look up problems on Safari. This was never a problem until a few months ago. Apparently they think MULTIPLE people are using your account if you access it from more than ONE device. That means you can only use it on your computer and NOTHING ELSE if you don't want to reset your password. Today I got an email saying MY ACCOUNT HAS BEEN LOCKED due to multiple people accessing it. HOW?!? I AM THE ONLY ONE WITH ACCESS TO IT! WHY WOULD I PAY $15.94 A MONTH TO SHARE?! I hit Chegg up on Twitter and they replied with a message saying the exact same thing in the email about my account being suspended for 48 hours while they make a decision on whether or not to permanently delete it. This is ridiculous and it seems like other people on here are experiencing the same thing. I asked Chegg if they could refund me then because it makes no sense to pay for something and YOU'RE RESTRICTED FROM USING IT! Of course, they said there's nothing they can do about it until a decision is made. If it's not this, it's the "experts" on Chegg giving you incorrect answers to your questions or saying your image is unclear when it's not, just so they don't have to answer it. Chegg used to be so useful but now it's nothing but a headache all for $15.94 a month. Disappointing. To the Chegg representatives that will respond to this: No I'm not emailing you just to get the same response. Work on letting your customers use Chegg on any device that works for them at the moment.
I AM SICK AND TIRED OF MERCARI NOT CARING ABOUT ITS SELLERS! So USPS either lost my package or is purposely taking their time shipping it.

It included a M. A. C. Lipstick. I kept in touch with the customer about it. Two weeks later nothing changed on USPS part.

I get a message from Mercari stating that they deleted my item. They legit stated "Your item has been lost in transit, so we've cancelled the transaction to refund your buyer. Please work with USPS to help locate the item." I tell them that I already filed a missing claim five days ago and said to send it to the addressee (so I can get my payment) and now there is no way of changing the address. I mentioned how unfair it would be if the buyer received the lipstick, their money back, and I get nothing in return.

I stated that I have a screenshot of what was supposed to be my payment after the item is received. They told me to send the screenshot so they can see what they can do and that if it confirms I sent the item before Mercari cancelled it and refunded the buyer, they'll take a closer look. I sent it. Then they responded saying, "Since the label was never scanned, we are unable to release funds for the transaction.

I apologize for any inconvenience this has caused. Please keep working with the carrier to file a claim or locate the item. I know this is frustrating, and I appreciate your understanding. Eddy- Team Mercari".

How are you going to know the inconvenience it causes me and still not offer a refund to me as well? The label had to be scanned to even go to pre-shipment in the first place and for me to get the notification that it did.

So at the end of the day, the buyer will get a free M. A. C Lipstick, and I get nothing in return. Mercari needs to shut down.

Makayla Has Earned 16 Votes

Makayla S.'s review of Trustpilot earned a Very Helpful vote

Makayla S.'s review of Joann Fabrics earned 5 Very Helpful votes

Makayla S.'s review of Chegg earned 4 Very Helpful votes

Makayla S.'s review of Mercari earned 6 Very Helpful votes

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