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The system is not really working. You don't get the email they say they send. When, eventually, you do, they seem to be talking another language because what they say (in an automated reply) does not have anything to do with what you asked for.
Useless.
The reviews are manipulated to satisfy Trustpilot's clients, which are the companies being reviewed. So, if you have a good review, they will accept it. If your review goes against Trustpilot's client interests they will simply remove it.
Tip for consumers:
Don't use Trustpilot.
Products used:
These questions don't make any sense .... ¿?¿?¿?¿?¿?¿?
Marc hasn’t received any votes.
Marc hasn’t received any thanks yous.
Marc doesn’t have any fans yet.
Marc isn’t following anybody yet.
Empty.
They deleted all my reviews, positive and negative, after leaving a bad one about a big phone...
Trustpilot was a Danish site in the beginning. It worked as it should. They published reviews....
Hi Marc,
We're really sorry you feel this way about our service.
Customer service is at the heart of what we do here at REVIEWS.io
Unfortunately, I am struggling to identify your account with the details provided to look into this issue for you.
Our customer support team is on hand & happy to help via live chat 6 days a week 20 hours per day or you can also email us at support@reviews.io.
If you would like to reach out then we will be more than happy to assist.
Kind Regards
Alice
REVIEWS.io