My experience from purchasing items, to needing an exchange to a different size was pleasant, swift & overall incredibly positive. The products are soft and of great material, it lives up to the advertisements seen!

Customer Service satisfaction was beyond perfect. A massive appreciation to Hazel, she assisted well above customer service I have received (I work in a Telco Company so I am aware of how service should be), thanks to Hazel it was a must to provide feedback.

Handled all inquiries with efficient, quick and consistent service. Highly recommend TrueClassic! A professional and reliable service, will definitely be purchasing again.

I just completed my first purchase with True Classic. From start to finish their customer service was so helpful! I made a mistake somewhere when placing my order and one of my shirts was an XL as opposed to the size I intended it to be a L. I sent them a text from a previous communication where they were reaching out to ask if I had any questions. It was late at night so I did not expect to hear back quickly or even at all. I assumed I would need to find an email address and reach out that way. I received a response text within a couple of mins. They instantly changed my order for me and sent a new confirmation email with the correct sizes. They finalized everything within 10 minutes. All I needed to do was send a text. I was impressed and will definitely purchase again! My husband hasn't got to try the shirts yet. If he loves them I will write another review :)

I'm not sure how to feel about this store. Placed my first order for 1 T-shirt just to check it out and make sure the quality is good which it was so, I placed my 2nd order totalling $400. When ordering there was a promo stating if I spent a certain amount of $ I would get some boxers, T-Shirt and a hoodie for free as a gift. I never ended up getting the "gifts" and I've tried reaching out 5 times now with absolutely ZERO response. This left a very bad taste in my mouth and because of their scammy advertisement, I will never order from this place again.

I would put 10 stars if I could! I ordered a few shirts, and had to return them because I got the wrong size, and the fit of the round hem wasn't right. Their customer service REACHED OUT TO ME to discuss the return! I didn't even know that was possible. They were so kind and offered me a different shirt that would be better fitting for FREE. I also got a 10 dollar credit for giving them my honest feedback. I am amazed with their service! I have never written a review but I feel after such an amazing experience I had to! I will forever buy all of my significant others shirts (and possibly pants) from TRUE CLASSIC!

I had written a negative comment a few days ago about my order and the fact that the size chart did not accurately reflect the fit of the shirts. I felt it was an expensive mistake to order these online without trying them on. The next day I received an e mail from them letting me know they are sending me the order, at no cost in the next size up so that I could enjoy the shirts! Customer service is rare these days, but they were all over this. Much appreciated!

Ran into a tough issue when trying to use gift cards and Cashback on a recent purchase. My code was rejected and it was unknown why - I was told it was because there were sale items, then that the cards were expired. Neither of these seemed like they should be the case, so I continued my conversation with the help team. Throughout the entire conversation they were understanding, proactive, extremely responsive and positive. This could have been a really negative experience, and instead it only convinced that I should continue to trust TrueClassic - well done.