business logo of True Classic

True Classic

trueclassictees.com
casual, minimalist menAge 26-45, 46-60
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About the Business

We produce butter soft, affordable, high quality fitted premium tees for men.


trueclassictees.com
+1 323-419-1092
USA
Founded in 2019
Clothing item from True ClassicFashion apparel by True ClassicMerchandise from True Classic clothing lineTrue Classic fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: men
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Shipped From: USA (California, Texas)

Returns

Return Policy: not free
Return Instructions: all items must be unworn (with the exception of trying on), unwashed, unaltered, and returned in their original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, minimalist
Body Fit: regular, tall
Available Sizes: Men's (S, M, L, XL, 2XL, 3XL)

Customer Service

Support Channels: chat, phone, email, whatsapp
Support Phone: +1 323-419-1092
Support Email: support@trueclassic.com

Payment Options

Payment Methods: card payments, Paypal, Amazon Pay, Google Pay, Apple Pay
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: TopCashback, Active Junky

How would you rate True Classic?
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Reviews Summary

True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.

service
126
value
129
shipping
132
returns
88
quality
122
This company responds to reviews on average within 1 day
Tennessee
1 review
0 helpful votes
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First order. I picked the wrong size..
October 17, 2022

Go figure on my first order. I picked the wrong size.
It was just to tight in the chest and upper back.
They made it super easy to get that taken care of.
I wished all companies fixed issues the way they do... Fast, painless, and no hassle at all.
I believe they may have just got a customer for life!

Date of experience: October 17, 2022
Raleigh C. True Classic Rep
over a year old

We strive to be just that- hassle free. Thanks for this review.

Florida
1 review
1 helpful vote
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Finally Something For Everyone
October 3, 2022

It's been great. I say this cause when your own your way to loosing weight it's not a fast process. It's a working process and it takes time. So for bigger guys who like to go out and feel like no one is looking at their belly sticking out with every shirt they wear…it's a feeling of thinking to myself that finally there's a company for everyone to fit in. Thank you for having everyone in mind.

Date of experience: October 3, 2022
Raleigh C. True Classic Rep
over a year old

We're stoked to hear this, thanks Jose!

GB
1 review
0 helpful votes
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Great company
March 30, 2023

This really is a great company intent on building a quality brand. First off these T-shirts are great they fit snug and are the equivalent of the wonder bra for men. Accentuate the arms and chest and hide the tummy. The customer service is great they try really hard to help and don't piss you about. Great fabrics and sleek design. I will be only buying tees from them from now on. T-shirts so important for guys as it's mostly what we wear so brilliant to have found this company

Date of experience: March 30, 2023
Raleigh C. True Classic Rep
over a year old

This is a great review- thanks so much for sharing. We are truly honored.

Belgium
1 review
0 helpful votes
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Excellent service, excellent quality.
August 26, 2022

Due to a fat finger I accidentally ordered a wrong size and didn't notice until i got my order confirmed.

My mistake was rectified within hours, and I got my correct order at lightning speed (oversea shipment in these days of logistical nightmares).

The items are great quality by the look and feel of them, the t-shirts are excellent to wear and the multiple colors make it perfect to mix and match. I love wearing a simple t-shirt but these are not only comfy, they look good, too.

Date of experience: August 26, 2022
Chantelle M. True Classic Rep
over a year old

Thanks for your review, David!

GB
1 review
0 helpful votes
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Excellent Customer Service
October 6, 2022

Having initially ordered a standard 6 pack of tees in extra large which I had to return for a replacement pack in large confirm I have very much enjoyed wearing my new tees. I then received a survey from True Classic asking me for my views. I happily completed this survey but did mention that two of the tees did have a slightly different fit to the others received. I was very surprised to then get a message back a few minutes later offering to provide a further two tees free from all delivery costs to myself in the UK as replacements, as although they stated they had a 5% sizing tolerance allowance in manufacture, they wanted me to be totally satisfied with the tees I had received. This is service far and above that offered by traditional bricks and mortar outlets of products at this value, where the size is the size, and you take your choice even if the fit is not consistent. Well done True Classic!

Date of experience: October 6, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing this awesome review! We do have a product guarantee and want to ensure you love all your tees. We're glad to hear you do! Thanks for being here.

Pennsylvania
1 review
2 helpful votes
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Ordered a set of 3 large tees based in stuff chart and experience. I'm 6' 4" 220. Normally wear a medium tall. Got tees and they were baggy. Returned them (ate the $7 S&H) and ordered mediums (paying the $7 S&H again). Mediums were way too tight. Got on the site chat to ask to get my S&H refunded this time. The support rep was telling me to try an XL based in my size and kept linking me to the return page. Want listening to anything I was typing. Really poor experience.

Date of experience: June 24, 2022
Chantelle M. True Classic Rep
over a year old

Thanks for sharing, Gary! You are between sizes, but based on your height I would recommend L Long Body. We would love to connect and get you in the correct size. Please send an email to support@trueclassictees.com so we can help.

Missouri
1 review
0 helpful votes
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Great Customer Service
March 28, 2023

I had a minor issue with some inconsistency in the sizes of one of the packs of shirts that I ordered. They immediately took down my info and set up a replacement shirt for me free of charge. You can definitely see how they stand behind their products.

Date of experience: March 28, 2023
Raleigh C. True Classic Rep
over a year old

Hey, thanks for the support man!

Canada
1 review
0 helpful votes
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The G.O.A.T. For customer service 6/5 stars
February 2, 2023

Had an issue with my order, which had nothing to do with the quality of their products. Quick chat with their support team, and a few minutes later they had prepared a new order for me. I've never seen anything like it

True Classic Tees = First Class

Date of experience: February 2, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for sharing! We love to hear about these world class experiences!

Washington
1 review
0 helpful votes
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There are currently two commercials out for classic tees. I love both of them. The bedroom one is my absolute favorite.
I crack up laughing every time I see it.
These guys are hilarious. I am going to buy some classic tees just so they'll keep making commercials.

Date of experience: March 10, 2022
True C. True Classic Rep
over a year old

Thanks for taking the time to share your feedback. We appreciate it.

Philippines
1 review
0 helpful votes
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These clothes ship fast, and I'm in the Philippines where some stuff take forever to arrive. Great quality, comfortable fabric. Just in case you have doubts on the right size to order, just reach out to their customer service and they'll be with you all throughout. I'll be ordering again soon.

Date of experience: February 28, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for the support from the Philippines! What an honor.

Canada
1 review
0 helpful votes
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Great Customer Service
October 11, 2023

I originally had issues with fit and quality but when I brought these up with True Classic they were very helpful in resolving my issues. The tee shirts are nice, comfy to wear and they do fit better than most shirts you can by. Wash them in cold water otherwise they shrink a bit.

Date of experience: September 20, 2023
Raleigh C. True Classic Rep
over a year old

We are so sorry to hear this Jake. If we can grab your order number, we'd love to help. We do recommend washing on cool water and laying flat to dry; so if you are experiencing continued shrinkage that definitely does not sound right!

Arizona
1 review
0 helpful votes
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The best fit and pretty affordable shirts for men
November 12, 2022

I think these are the best shirts for men. The tees fit very comfortably and just like the ads you get complimented a lot. I've never received so many compliments from both other men and women before these shirts.

Date of experience: November 11, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing these photos- you look great rockin your True Classic!

Australia
1 review
0 helpful votes
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Brilliant service
August 1, 2023

There was a problem with my first order and these guys went above and beyond to fix it, my new shirts arrived and are fantastic, definitely will recommend the product and company integrity, thankyou true classic.

Date of experience: August 1, 2023
Raleigh C. True Classic Rep
over a year old

Appreciate this great review, thank you Boris.

Greece
1 review
0 helpful votes
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The T-shirts are made to be a serious alternative to their competition by fitting better into a man's body.

It achieves it's goal and gives a sense of premium T-shirt while at the same time being easy to wash and dry.

I have purchased enough packs to replace ALL my other T-shirts for everyday use, whether it is a day at the office, going to the gym or just casually walking around doing errands.

I recommend this company and I have to say that I encountered one small issue with a T-shirt and the customer support was impeccable!

Date of experience: August 16, 2022
Chantelle M. True Classic Rep
over a year old

We are so grateful to be a staple in your closet, Bill!

Washington
1 review
0 helpful votes
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Amazing Customer Service
September 12, 2022

My initial order was lost or stolen, either way I never received it. I logged onto the web site to get customer service contact info and found the chat button. This is my preferred method, you can also talk to a real person or go through email. The chat was fast, easy, supportive and they resent my order, no questions asked. In a day and age where you never receive real support this was extremely refreshing.

Date of experience: September 12, 2022
Jordan G. True Classic Rep
over a year old

So great to hear that, Bryan! Thanks for your awesome review.

North Carolina
1 review
0 helpful votes
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Excellent customer service!
November 29, 2022

Purchased the staple back and my shirts were a little small sized. I contacted them with the issue and they didn't hesitate to correct my sizing issue. Much appreciation as this is hard to find these days! Thanks True Classic!

Date of experience: November 29, 2022
Raleigh C. True Classic Rep
over a year old

Killer review; glad we got the sizing ironed out!

Canada
1 review
0 helpful votes
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Solid Shirts
August 7, 2022

Shirts are overall solid and good quality. I really like the fit and they are very comfortable. I bought about 11 shirts and a couple had issues but they sent me new ones right away. Customer service is awesome to deal with. I did buy a Cuts brand shirt to compare which is 3 times the price and True Classic Tees are more comfortable and affordable in my opinion. I recommend.

Date of experience: August 7, 2022
Jordan G. True Classic Rep
over a year old

Thanks for sharing Daniel!

Canada
1 review
0 helpful votes
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Amazing customer service
June 13, 2023

First time customer, there's always going to be little bits of problems the first time you deal with a company. What's important is all the company deals with those problems and let me tell you something true classic took care of me very well they stayed online with me and made sure, that every little issues I had was taking care of you can't ask any better of a company, thank you Aladdin saving the day I will definitely buy from you guys again thumbs up

Date of experience: June 13, 2023
Raleigh C. True Classic Rep
over a year old

We appreciate this review! Thanks for this amazing feedback.

Mexico
1 review
1 helpful vote
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Thin fabric, simple t-shirts
February 3, 2023

I bought a set of three shirts, but the cloth fabric is really thin, similar than undershirts, white one is almost transparent so is useless. I don't see a good fabric quality. Online shop suggested me to use a larger size, but I would say you should do the opposite and ask for a smaller size. So definitely you can buy better quality with less money

Date of experience: January 4, 2023
Raleigh C. True Classic Rep
over a year old

Our fabric is a unique blend with a lightweight feel, and designed with the best quality. We chose this blend for its softness as it keeps its shape better than 100% cotton or other blends. We use a very unique process with the fabrics, creating an even higher quality fabric than most brands. You will find this provides our tees with quality that holds after wear and washing, to withstand the test of time and still fit and feel great. Bummed you’re not a fan, but we’ll reach out to make it right!

Washington
2 reviews
3 helpful votes
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Disappointed after all the hype on TV
May 16, 2022

It's soft cotton I will give the company that. I wear an extra large and this is on the small side and I haven't washed it yet. Kind of disappointing for almost $60. A generic t-shirt at best and the sleeves are too long. Soft generic cotton t-shirt. Disappointed. No pockets. Three t-shirts and one package it was a pretty small package! I thought maybe it was a single t-shirt. I wonder if I can get my money back?

These t-shirts are thin and small
True Classic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2022
Chantelle M. True Classic Rep
over a year old

Hi Mark! Sizing can be tricky given differences in body types and it's possible you may be in between sizes. We certainly want to ensure you have the best fitting tee, so if you don't mind sharing your height and weight, I would love the opportunity to review sizing with you. The loose thread is certainly not the norm. We would love to connect to get you all taken care of.