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True ClassicReviews 503

trueclassictees.com
casual, minimalist menAge 26-45, 46-60
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From the business

We produce butter soft, affordable, high quality fitted premium tees for men.


trueclassictees.com
+1 323-419-1092
USA
Founded in 2019
Clothing item from True ClassicFashion apparel by True ClassicMerchandise from True Classic clothing lineTrue Classic fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: men
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Shipped From: USA (California, Texas)

Returns

Return Policy: not free
Return Instructions: all items must be unworn (with the exception of trying on), unwashed, unaltered, and returned in their original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, minimalist
Body Fit: regular, tall
Available Sizes: Men's (S, M, L, XL, 2XL, 3XL)

Customer Service

Support Channels: chat, phone, email, whatsapp
Support Phone: +1 323-419-1092
Support Email: support@trueclassic.com

Payment Options

Payment Methods: card payments, Paypal, Amazon Pay, Google Pay, Apple Pay
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: TopCashback, Active Junky

How would you rate True Classic?
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True Classic Reviews Summary

Overall, the company has garnered a positive reputation for its quality apparel and exceptional customer service. Customers frequently praise the fit and comfort of the products, particularly for larger sizes, highlighting a commitment to satisfaction through responsive and accommodating support. However, concerns arise regarding the complexity of the return process and delays in shipping, which can lead to frustration. While many customers appreciate the proactive approach to resolving issues, others feel that the user experience could be improved. Balancing these strengths and weaknesses, the company demonstrates a solid foundation for customer loyalty but has room for enhancement in logistics and returns.

This summary is generated by AI, based on text from customer reviews

service
128
value
128
shipping
131
returns
87
quality
135

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
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Best Teeshirt You Will Ever Own!
November 1, 2022

The quality of the product and the caring that goes into design, fit, softness and durability are apparent each time I pull one of your tee's over my head. I'm an athletic man in my 50's who works out hard and is proud of being fit - but who is not comfortable dressing like an Avenger. Your tees allow me to feel great and show my fitness in an adult manner. I have also washed your tees myself and through a laundry service and they are holding up wonderfully. True Classic tees look amazing, feel great, and add to my overall happy demeanor.

Date of experience: November 1, 2022
Iceland
1 review
0 helpful votes
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Fantastic t-shirts
October 31, 2022

I will definitely be ordering my fiancés T-shirt's here from now on. Great quality and fantastic service!

Date of experience: October 31, 2022
Raleigh C. True Classic Rep
over a year old

Love to hear that our tees were a hit!

New York
1 review
2 helpful votes
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New ones are better
November 29, 2022

Good fit but if you work out in the shirt it really retains the armpit odor because it is not all cotton and they don't breath. Even after washing they stink!
Classic Tees was quick to respond to me and sent me 3 new tees that have been upgraded and they definitely breath better and feel more comfortable.

Date of experience: October 30, 2022
Raleigh C. True Classic Rep
over a year old

Hi Jim! We have a great active line that is designed just for this. I’ve messaged you privately to resolve this.

Massachusetts
1 review
0 helpful votes
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Excellent Customer Service
October 27, 2022

When I received my last shipment of TCT T-Shirts, the color was not what I was expecting. I sent an email to support with pictures of the new shirts and my old shirts next to it with the color I expected. Within minutes I receive a message stating that they would replace the order. Then, within minutes I received the new order. It's very rare these days to receive such prompt response and support. Excellent customer service. I have been ordering from TCT for the past couple years and will continue to do so. Their clothes aren't cheap, but they are super comfortable and their customer service is awesome.

Date of experience: October 27, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for your support over the years! We go above and beyond for you.

Illinois
2 reviews
0 helpful votes
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I have two orders thus far. 1 T shirt six pack and 1 three pack of white T's. One of the T's became loose around neck. Within minutes of my inquiry with them they had agreed to advance replace my T. Now that's class!

Date of experience: October 27, 2022
Raleigh C. True Classic Rep
over a year old

We definitely stand behind our tees and are pumped your experience has been great.

Massachusetts
1 review
0 helpful votes
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I have ordered a good amount of products and have been happy with every single item. I screwed up a size on one of my orders and had to return something, and their customer service couldn't have been more friendly and helpful. I'm happy to see they are developing more clothing items, because I plan to only wear their clothes since they not only are very comfy, they fit right, the pricing is awesome and their customer service is spectacular.

Date of experience: October 27, 2022
Raleigh C. True Classic Rep
over a year old

What an honor! Stoked to hear we’re filling your wardrobe.

California
1 review
0 helpful votes
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The Classics
October 26, 2022

Awesome from the point of ordering to checkout, super easy. If there is a mistake that needs correction wrong size, color, etc. super easy to contact customer service, trust me I know, I have done it numerous times. Over all can't wait for my buttons downs that I just ordered.

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Stoked to hear this! Thanks for sharing how awesome our customer service team is!

Australia
1 review
0 helpful votes
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Great customer centric service
October 26, 2022

From Australia. I ordered the wrong size shirts. True Classic worked straight away to solve all issues. Highly recommend.

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Awesome, Scott! We definitely stand behind our products & want you to love them as much as we do.

California
1 review
0 helpful votes
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I have a bunch of shirts and now a pair of jeans from True Classic. They fit reliably and very comfortably on my pretty normal "dad bod" I don't feel like I'm wearing a wet suit nor a moomoo, which often happens with other brands. The only thing that has been a little bit of a frustration is that it seems like the red and grey shirts have run just ever so slightly smaller than the black and blue shirts, so the red and grey fit just a little bit too tight in the arm pits, but otherwise fit well and I still wear them every week. The pants fit very well and I don't feel like I'm about to split the seams, the legs are a little long for my height, but the waist and thighs fit very well.

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing the love! We reached out to replace those red and grey tees, they should fit the same as the rest of our amazing tees!

North Carolina
1 review
0 helpful votes
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Excellent experience, would definitely recommend!
Very happy with the quality of products, the level of customer service, and I suggest these shirts to a lot of my friends and family

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Pumped to hear you recommend us to friends and family! What an honor.

Canada
1 review
0 helpful votes
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Good experience
October 26, 2022

Didn't recieved my package yet (Canada) but I already bought once before and I know its a good quality product

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Looks like your order was safely delivered yesterday! Thanks for loving True Classic all the way from Canada.

Israel
1 review
0 helpful votes
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Just what I was looking for
October 25, 2022

As a tall, slim, wide at the shoulders guy, these Tees are exactly what I was looking for. Great quality fabric as well.
If they had more stuff I would probably buy it too.

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

We're always working on expanding our collections, we recently launched button downs, jeans and chinos!

California
1 review
0 helpful votes
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Taking care of their customers
October 25, 2022

A good company stands behind its products and its customers. Thats what True Classic Tees did when I had an issue with an order that was shipped but was damaged upon arrival. True Classic Tees had great customer service and solved the issue quickly and made it easy on me, the customer. Good customer service goes a long way and they have made me a believer in their brand.

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for believing in us! We're pumped to hear it, Andrew.

Australia
1 review
0 helpful votes
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Fantastic
October 25, 2022

Excellent quality efficient delivery
Easy to use website

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Glad you find our website easy to use! We aim to be efficient.

Nebraska
2 reviews
0 helpful votes
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Satisfied Customer
October 25, 2022

Online site was easy to navigate and the items I purchased were reasonably priced. Long sleeve henley style t-shirts were a good fit even after two washes. Comfortable wear on an autumn day.

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Our henley's are rad- definitely a great transition piece for fall and winter. Thanks for sharing!

Spain
2 reviews
0 helpful votes
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First True Classic tees
October 25, 2022

Had my first True Classic tees, pleasantly surprised by the great fit and the soft fabric.

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Pumped to hear you love the fit of our tees! They are def flattering.

Mexico
1 review
0 helpful votes
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I love it
October 25, 2022

I love the products. It fits me very well, the quality is very nice and the shipping was too fast.

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Awesome! Glad our speedy shipping impressed you, Jesus.

North Carolina
1 review
0 helpful votes
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Best Shirt I have EVER bought!
October 25, 2022

I found out about True Classic from Jon Blevins aka BeardedBlevins on Twitch. Decided to order a 3 pack of the long sleeves, and it was the best purchase I've made

Date of experience: October 25, 2022
Raleigh C. True Classic Rep
over a year old

Stoked to hear you love our long sleeves! Thanks for sharing this review.

Australia
1 review
0 helpful votes
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Buying a product is not just about a high quality product of which True Classic Tees also provide. It's about the people, the service and here they have also excelled.

Cristina helped me with a problem around ordering the wrong size. Her solution went beyond my expectations and not only surprised me. But delighted me. It's the product quality that sells but the service that brings customers back. And they now have a customer for life

Thank you to Classic Tees and Cristina!

Date of experience: October 24, 2022
Raleigh C. True Classic Rep
over a year old

We’ve passed on these awesome words to Cristina. Thanks for sharing your great experience with our brand.

California
1 review
0 helpful votes
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Customer service A1
October 22, 2022

Whoever I talked to on the instagram (I believe it was Adan) account was very help as to which sizes and style would work for me. Also cleared up what the differences were between styles of T-shirts. I'll probably buy more soon!

Date of experience: October 22, 2022
Raleigh C. True Classic Rep
over a year old

Stoked to hear this! We know you'll love all our offerings.