business logo of True Classic

True Classic

trueclassictees.com
casual, minimalist menAge 26-45, 46-60
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About the Business

We produce butter soft, affordable, high quality fitted premium tees for men.


trueclassictees.com
+1 323-419-1092
USA
Founded in 2019
Clothing item from True ClassicFashion apparel by True ClassicMerchandise from True Classic clothing lineTrue Classic fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: men
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Shipped From: USA (California, Texas)

Returns

Return Policy: not free
Return Instructions: all items must be unworn (with the exception of trying on), unwashed, unaltered, and returned in their original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, minimalist
Body Fit: regular, tall
Available Sizes: Men's (S, M, L, XL, 2XL, 3XL)

Customer Service

Support Channels: chat, phone, email, whatsapp
Support Phone: +1 323-419-1092
Support Email: support@trueclassic.com

Payment Options

Payment Methods: card payments, Paypal, Amazon Pay, Google Pay, Apple Pay
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: TopCashback, Active Junky

How would you rate True Classic?
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Reviews Summary

True Classic has a rating of 3.8 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.

service
125
value
128
shipping
131
returns
87
quality
121
This company responds to reviews on average within 1 day
Ohio
1 review
2 helpful votes
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Shirt fit
May 15, 2022

I ordered the 6 pack of shirts 2 of the six fit, the others not so much. I messaged them they have awesome customer service, they sent me 4 more 1 of the 4 fit like their funny $#*! commercials said, iam not goin to contact them again, 1star for quality 5 for consumer service

Date of experience: May 15, 2022
Breanna M. True Classic Rep
over a year old

Hey Gary, we're so sorry you're still not happy with your tees. Apparel does have variances and there is no perfect 1:1 matching often times but I can assure you, our company (specifically) is working really hard to get as close as we possibly can, given we are working with fabrics. We would love to encourage you to get back in touch with our support team so they can work to improve your experience and earn your trust. I can assure you, we stand behind our product. Hopefully you'll allow us that opportunity.

California
1 review
0 helpful votes
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Kick@&? Shirts
June 2, 2022

I wasn't in the market for a t-shirt, but I am thrilled I clicked on to there website. I ordered my first set and delivered it quickly, BUT upon opening my first of six shirts, I noticed a slight snag which caused a run in the shirt. I was set on returning everything based on this, but first I tried it on, and MAN, it fit, felt, and looked amazing! I decided to reach out to their customer care team via email, and in less than twenty-four hours, they I reached out, Empathized with my situation, and before I finished reading their response, I had an additional email waiting with a replacement, tracking info, and fantastic support. Already looking for other shirts, and the long sleeves are on my list. Thank you again, True Classic.

Date of experience: June 1, 2022
Chantelle M. True Classic Rep
over a year old

Thanks for your kind review, John. So glad we were able to help!

Pennsylvania
1 review
0 helpful votes
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Instagram Service
August 15, 2022

Amazing! I saw the add on YouTube and decide to check you guys out, I DMd your insta account and got a reply within minutes! The person I was talking to was very kind and helpful, definitely gonna buy some stuff now! Thank you guys!

Date of experience: August 15, 2022
Chantelle M. True Classic Rep
over a year old

So glad to help, Jake. Can’t wait to see you in some True Classic.

Washington
1 review
0 helpful votes
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Soft feel to all the shirts
January 11, 2023

I started ordering True Classic Tees for my husband in Feb. 2022. He now has 18 shirts, some t-shirts and some with collar and he uses those for work. He loves the soft cotton and we are cleaning his closet to have more room for True Classic Tees! Husband is 6ft and 240 pds and the larges look great on him! Thank you!

Date of experience: January 11, 2023
Raleigh C. True Classic Rep
over a year old

We are so honored! Pumped we could fill your husband's wardrobe!

California
1 review
0 helpful votes
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I have a bunch of shirts and now a pair of jeans from True Classic. They fit reliably and very comfortably on my pretty normal "dad bod" I don't feel like I'm wearing a wet suit nor a moomoo, which often happens with other brands. The only thing that has been a little bit of a frustration is that it seems like the red and grey shirts have run just ever so slightly smaller than the black and blue shirts, so the red and grey fit just a little bit too tight in the arm pits, but otherwise fit well and I still wear them every week. The pants fit very well and I don't feel like I'm about to split the seams, the legs are a little long for my height, but the waist and thighs fit very well.

Date of experience: October 26, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing the love! We reached out to replace those red and grey tees, they should fit the same as the rest of our amazing tees!

Canada
1 review
0 helpful votes
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Good scam!
September 27, 2022

Got to give it to them, they are clever. Taking dollar store t-shirts and calling them high end fitted t-shirts and selling at a crazy price is clever. Only thing is the customer gets screwed up the Wahoo royally.

True Classic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2022
Chantelle M. True Classic Rep
over a year old

Hi Jamie. I am sorry to hear you are disappointed with your tees. We would love to help!

Massachusetts
1 review
0 helpful votes
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Great experience!
December 8, 2022

Had a large order and $150 of it was being returned. The responsiveness was awesome. I used FB messenger. They respond almost within 20 mins every time. The detail they displayed, along with their understanding and overall help with sorting out the large order was awesome. Was very surprised and wasn't expecting it.

Date of experience: December 8, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing this five star review!

Colorado
1 review
0 helpful votes
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Adan-super helpful/very courteous
March 31, 2023

Had a hard time finding sizing on the website and sent an email, however i saw an instagram post and reached out there and Adan replied very quickly and gave me all the info i needed and more and was very polite, great experience

Date of experience: March 31, 2023
Raleigh C. True Classic Rep
over a year old

We love to hear this. Thanks for sharing this killer review.

Texas
1 review
8 helpful votes
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I'm not entirely sure where all the rave reviews come from but this is not a well made shirt. 2 huge conplaints that nobody mentions. 1. Bacon collar after 1 wash. I'm not kidding. Thats such a big pet peeve for me and this 18 dollar shirt did it in only one wash
2. The shirt will shrink one full size after you wash it. In this day and age, how are you not using preshrunk cotton. I did an exchange but had the same issue. I find it really hard to believe that a majority of the rave reviews are true and aren't bought. Just my experience.

Date of experience: April 11, 2022
Breanna M. True Classic Rep
over a year old

Hey Steve, we do offer product guarantee and appreciate any opportunity to help aid in your experience. We do try to message care instructions since our product is a unique blend which should not experience extreme shrinking. We appreciate your insight and value your experience. We're working on getting an email out to you so we can address your concerns.

California
1 review
1 helpful vote
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Amazing customer service! Had a problem with my order saying that was delivered but it wasn't. I reached out to the company and they were quick to respond and we're able to remedy the problem with just sending out a completely new order. They really didn't have to do that but they went above and beyond to help me!

Date of experience: July 3, 2022
Chantelle M. True Classic Rep
over a year old

So glad we could help out, Danae!

Netherlands
1 review
0 helpful votes
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Excellent customer service
September 18, 2023

I made the wrong order and through Instagram "Alladin" was able to help me out very quickly and everything was sorted out in 10 minutes
Very high quality product and customer service.
This is my second order and not my last.

Date of experience: September 18, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for this incredible review!

Michigan
1 review
0 helpful votes
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Not flattering
July 6, 2022

I ordered a xxxl from this site, and I would not recommend! The shirts were tight fitting around the gut and hugged my love handles. So there's a little false advertisement going on. Also the shirts did not hug my arms well, and I have 20inch arms.

Date of experience: June 6, 2022
Chantelle M. True Classic Rep
over a year old

Hi Thomas. Sizing can be tricky given differences in body types and it's possible you may be in between sizes. We certainly want to ensure you have the best fitting tee, so if you don't mind sharing your height and weight with support, we would love the opportunity to review sizing with you to see if sizing up or down may help.

Singapore
1 review
0 helpful votes
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I will not buy other BRANDs
September 13, 2022

I got 2 purchases. 1 under my brother's account. I happened to fly to USA to work and guess what I got them even I purchased pretty last minute. They were so comfortable and when I washed them, there ain't much wrinkles. I am so gonna buy them morw

Date of experience: September 13, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for the support, so pumped to hear about this positive experience! Thanks for sharing.

Washington
1 review
0 helpful votes
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Soft, comfortable shirts that fit great!
November 7, 2022

The shirts are great quality. The fit is amazing. I bought a long sleeve henley, the fit compared to other brands is perfect, I typically need larges in other brands to have enough length in the torso, but then they end up looking baggy around the torso and arms. I purchased a medium through True Classic Tees, the length is good and is well fitting everywhere. My wife commented on how nice the fit was and how nice the shirt made my arms look too. These shirts definitely look good on, I will be buying more, of the various styles to replace some of my other shirts.

Date of experience: November 7, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for this five star review, our tees are a great fit!

Australia
1 review
0 helpful votes
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Poor quality poor fit
January 12, 2023

Very poor quality thin material, fit was terrible and i do not have a big belly but these just made me look plain fat, had to pay return shipping myself from Australia DHL will not pick up so i have to drive 40km

Date of experience: December 13, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for this review Steven. We've reached out to review sizing & make this right.

Ohio
1 review
0 helpful votes
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Adorable, flattering and durable
February 9, 2023

Every item of clothing that I have received from true classics feels like it is tailored to my body type. I recently have lost 40lbs and I wore true classic before and looked great, now I wear it and I look amazing!

Date of experience: February 9, 2023
Raleigh C. True Classic Rep
over a year old

Ah, bet you look stellar! Thanks Scott, for sharing.

Canada
1 review
0 helpful votes
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These Guys are the real deal!
October 9, 2023

I ordered v neck shirts from true classic, i recieved them and they were a bit too big. They contacted me asking if i was happy with my shirts. I told them what was up and they said "we want you happy rocking true classic shirts". They sent my one size smaller free of charge. Like i said before they are the real deal. True Classic you are awesome and thank you.

Date of experience: October 9, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for this review, you are awesome + we appreciate your time!

Illinois
1 review
0 helpful votes
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I ordered 12 tshirts and 2 zip up hoodies and couldn't be happier with what I received. The funny thing is that I was missing one shirt and didn't even notice. The company, unsolicited, contacted me to let me know they made a mistake and resolved the issue immediately. I will continue to be a customer!

Date of experience: October 5, 2022
Florida
1 review
2 helpful votes
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I was very disappointed in the quality,
May 24, 2022

Loved the website and the ease of ordering. When the package arrived I was shocked I had 3 tees and 3 polos in it. Sooo small! I tried on the polo and was truly disappointed in the quality very thin material, even Wal Mart and Target have more substantial quality especially for the price and wait time. I am returning them for a full refund. It seems they spend more money on the advertising than on the product. No bueno.

True Classic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
True C. True Classic Rep
over a year old

Hi Jose! Our fabric is a unique blend with a lightweight feel, and designed with the best quality. We chose this blend for its softness as it keeps its shape better than 100% cotton or other blends. We use a very unique process with the fabrics, creating an even higher quality fabric than most brands. You will find this provides our tees with quality that holds after wear and washing, to withstand the test of time and still fit and feel great!

California
1 review
0 helpful votes
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Epic customer service
September 4, 2022

I saw a post on Facebook about how expensive these shirts. I replied with a story about how I could not wear them outside of the house because of the way my nips poked out. I was after contacted by Alladin. I told him about my problem as well. He told me that I should try some of the darker colors. I informed him that I although I liked the shirts I would not be buying any more. After a year of owning the shirts, True Classic Tees sent me a replacement 3 pack of black shirts for free. Are these shirts expensive? Yes. Not only are you paying for shirts you are paying for epic customer service. Thanks Alladin and True Classic!

Date of experience: September 4, 2022
Chantelle M. True Classic Rep
over a year old

I am so glad Alladin was able to help out!