We produce butter soft, affordable, high quality fitted premium tees for men.
True Classic has a rating of 3.8 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.
True Classic Tees are the best fitting Shirts I've ever worn. They fit perfectly. I purchased the active hoodie and it fit so well that I just ordered another one! The purchasing is easy and the delivery is as prompt as they can be. Totally satisfied each and every purchase!
After losing a few pounds I noticed my xl's were fitting a little loose but wasn't sure if I was ready for a large. I sent a message to ask if I would be able to return a smaller size if they were too tight. I got a quick response telling me that I could. I placed an order and received the shirts and they fit great!
Thank you for the great customer service and product!
Thanks for sharing your experience! So glad you love your tees- we love to hear it.
Although I will give the product quality 4.5 stars I can only give an overall of 3. If it wasn't for the misleading "additional " discounts i would buy more. Plus their website is not easy to navigate. I downloaded their app because of a promise for an additional 20% off only to find I had to order $150 worth before this discount! NOT! I just deleted it. Not to mention their slooooow delivery standard of up to 2 weeks or more! I paid the extra $5 for a 3-5 day delivery because I need the shirts sooner than later. So in the end my "discount " was nothing more than a couple bucks. Don't waste your time trying to get any kind of discount. BIG waste of time. Gotta hand it to your marketing folks. However if your looking for quality tees then I recommend this product. Just don't expect any discounts.
We don't typically allow discount codes on already discounted items- we are limited to one promotional code per order. I went ahead and reached out to gather some more insight.
I live in a confusing apartment complex. When I had placed my order things in life were busy and work was even worse, so I lost track. Literally. I couldn't find the package. I called UPS, USPS, FedEx (wasn't even in the process, I was just desperate)...nothing. I tried contacting True Classic through the chat platform and didn't have the best success. Reaching out via Facebook was the best move, and the support was REAL. There was humor (as in advertising), reassurance, and understanding.
I didn't expect any of the three and was very happy with their response given my MONTH delay in reporting the problem. 80 hour work weeks will do that to anyone, but still, I was in the wrong. True classic made it right.
We greatly appreciate this candid review. Thanks for letting us make any situation right!
Love the t-shirts. Only shirts that fit me well. The jeans are comfortable and soft but the fit is a bit too slim for me. Bottom line shirts are perfect but I would like a straight or loose fit jeans option.
Glad you're a fan of our tees; and we're happy to pass along that feedback to our product team. Thanks for being here!
I picked up a True Classic tee only to see if it lived up to the hype. They were having a discount so I got the Bluestone short sleeve tee. The moment it arrived I tried it….
It felt terrible! The fit was weird, there was a strange curved flair at the bottom and the material didn't feel great.
I left a comment on an IG influencer's ad, and the True Classic team swung into action. They got in touch, got my order deets, and promptly dispatched a set of three tees with a trucker hat. FREE! What?
Ok, that's great customer service. When the new order arrived, I tried it on and it was awesome! Killer fit, great colours, and the hat was a nice touch!
Overall, I'm super thrilled!
True Classics lives up to the hype!
Big thanks for letting our customer service team make this right!
I love these t-shirts. They are loose around the middle and tighter around the arms, chest and neck. They make your arms look more muscular and they have a great fit around the chest and neck. They are light weight and perfect for summer wear. I like them so much I bought 6 more.
Thanks for your awesome review, Steve.
I bought the six pack. Three shirts were made in China the other 3 made in Egypt. The ones from China were smaller and I hate the fit. The Egyptian made shirts fit a lot better but still so so.
Don't waste your money. Buy made in USA. I definitely will not buy true classic again.
Thank you for sharing your experience Robert. We'd love to look into your specific experience. While you may see slight differences between fit, as an industry standard, we certainly always strive for 1:1 matching in our apparel. If you can share your order information we would like to look into this concern. We do stand behind and believe strongly in our product. Appreciate the opportunity
I had an issue with my first order and they exchanged them with no questions asked. I then had an issue with 1 shirt in my order and they handled it professionally and shipped me a replacement shirt the same day! I am very pleased with the customer service I received. I recommend True Classic Tees!
Thanks for your review, Joseph! I am so glad we were able to help.
I ordered the incorrect size shirts, so I approached True Classic about their return procedure. I was pleasantly surprised when they informed me that they would send me the correct size shirts and that I should donate the shirts on hand. I have received the correct size shirts in a prompt manner and have donated the other shirts. I wish that there were more companies out there that paid it forward. Good on you True Classic Tees.
Oh yeah Kevin! This is killer. Thanks for sharing your experience.
I purchased one shirt to see if I liked them or not. I was promised a 25% discount on my next purchase if I would write a review. I wrote a good review and received the discount coupon. When I tried to use the coupon, I got an error message saying I could not use the 25% discount coupon on sale items. When I go to the grocery store, I use discount coupons on sale items all the time. I use coupons on sale items at other store as well. In todays market, I am always looking for a good deal. I don't feel like a discount with with strings attached is a good. I didn't place another order and I probably want again.
Reached out to you to make this right, Joe. Our third party sales system allows one discount per order; and I am happy to look into this.
I made my purchase after using the sizing tool on the website and ordered 4 XL tees. The tees were shipped fairly quickly by DHL and were received a little over a week from ordering. I tried on my tees upon receiving and realised XL was too large for me. I quickly reached out to the TrueClassic team on Instagram and received a response almost immediately. I provided pictures of the tees to show the fitment and the team quickly dispatched a new batch of tees for me in an L size. Overall response and resolution time was very quick. I had read many reviews about the awesome post sales support provided by the True Classic team and I experienced it first hand myself today. Kudos and many thumbs up True Classic!
We're so stoked to hear this. Thanks for sharing, Bryan.
I'm not sure how to feel about this store. Placed my first order for 1 T-shirt just to check it out and make sure the quality is good which it was so, I placed my 2nd order totalling $400. When ordering there was a promo stating if I spent a certain amount of $ I would get some boxers, T-Shirt and a hoodie for free as a gift. I never ended up getting the "gifts" and I've tried reaching out 5 times now with absolutely ZERO response. This left a very bad taste in my mouth and because of their scammy advertisement, I will never order from this place again.
Hi there! Free gifts needed to be added to the cart in the desired size; I am not seeing that those were ever added to your cart. On November 4th, our team sent over a $75 site credit to cover the cost of those missing items. I see that you chatted our team on November 29, and we asked what items were missing but did not hear back. I am so sorry if those two correspondences were missed; we'd never leave you hanging. I am also happy to resend that site credit!
I have been purchasing and wearing these shirts for over a year. Have purchased over 30 shirts and wear them every day. The last 2 shipments I received are different. The sizing is different, label on the shirts look different, and the fabric feels different. Not the same product at all. Will be returning the last 18 shirts I received.
I'm sorry to hear this. Our goal is to always provide the absolute highest quality, best fitting, softest apparel for men. That's a huge shame to hear we didn't live up to that, in this experience.
As far as that fit difference, it's an industry standard to be within a 5% tolerance. We use the same cut specs per size; across all our stuff, but you might see slight variances which relates to the actual fabric (the way it flexes or not, etc). We strive for consistency in all ways. It's crazy to think, but, that 1:1 is actually pretty hard across apparel. We generally do a really good job. Sorry you ran into this issue. I'll reach out and make this right, Debbie!
We reached out twice to Debbie and never heard back.
I recently became a vip member with true classic due to their great sales and point system. They offer special deals and keep updating their brand to keep me interested. The new athletic line looks great and feels great as well. I hang dry the shirts to keep them looking good longer but they don't shrink a lot either. I would start with a multipack and follow their wearing suggestions. I'm 5'10ish and 225-230 with a stocky build and wear an xl.
This is such a great review, thanks for sharing! Stoked to hear you are using our rewards program- it is def a great perk!
Ordered my second order from the UK. This time I got stuck on the payment and tweeted the team with a DM. They got back to me immediately and sorted it out in minutes. T-shirts on their way and awesome service in less time than me finishing a beer.
So glad we could help, Kyle.
I had issues with my original order. Customer service took the time to go over my issues and promptly re-sent the shirts i had problems with. So far, I like the shirts, but I love the customer service!
Hey, we’re so glad you’re here! Thanks for the support Scott.
When I received my last shipment of TCT T-Shirts, the color was not what I was expecting. I sent an email to support with pictures of the new shirts and my old shirts next to it with the color I expected. Within minutes I receive a message stating that they would replace the order. Then, within minutes I received the new order. It's very rare these days to receive such prompt response and support. Excellent customer service. I have been ordering from TCT for the past couple years and will continue to do so. Their clothes aren't cheap, but they are super comfortable and their customer service is awesome.
Thanks for your support over the years! We go above and beyond for you.
I looove this company's fabric, fit, form and fortitude! They all go the extra mile to satisfy their fierce, rabid customer base yearning for just one more garment! Oh, to be rapt over being wrapped in a True Classic! Hells bells, l say! BRAVO! BELLISSIMO!
Thank you for your awesome review, Dan!
I've purchased a number of True Classic products since I first heard of them. I couldn't be happier with the quality and fit of the shirts. Customer service was extremely helpful remedying a minor issue with one of my orders. I would recommend True Classic Tees to anyone searching for quality fitting shirts and tops.
What an honor- thanks for sharing this great review.
Answer: Hey there - Our short sleeved polo is $27.99 for a single - you can bundle and save in our pack builder! If you have additional questions please email us support@trueclassictees.com and our team is happy to help!
Answer: Hi there! What is his height and weight, as well? You can also email us at support@trueclassictees.com!
Answer: Hi Cameron. Do you mind sharing your weight as well so we can best determine sizing? If you don't want to post on a public platform (we totally understand) you can email us at support@trueclassictees.com
Answer: Yes they are snug and fit 1-2 sizes small. My husband was fine with the XL T-shirt but the polo was very small
Stoked you love our new active hoodies- they're great. Thanks for sharing this review.